Reviews
Jake was helpful and made sure everything was taken care...
Jake was helpful and made sure everything was taken care of in the time he said. He has always been upfront with time tables f I r repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jake to be a positive one at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Please don't hesitate to reach out if you need anything else.
Chris and his team did a great job to repair my vehicle ....
Chris and his team did a great job to repair my vehicle . The damage was complicated but he did a good diagnosis of the problems , explained all my options clearly , answered all my questions patiently and got the car fixed in a timely manner. I am very satisfied and will be back for any future needs I have .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.
Don't deal with this dealership!The salesman (Marcos)...
Don't deal with this dealership! The salesman (Marcos) said I would get a good trade-in "because of the high values on used cars right now" - the trade-in amount was $2,000 below payoff and there were also $1,198 for add ons, which was not discussed (tint, wheel locks, and fancy brake light). So instead of getting a good deal - the dealership wanted me to pay $5,000 over sticker. Marcos said he "would talk it over more with his manager in the morning because he didn't really budge on changing any of the numbers".
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.
Muy buen trato de todas las personas que me atendieron,...
Muy buen trato de todas las personas q me atendieron , se los recomiendo , siempre buscando las soluciones para q el cliente se valla bien atendido y con lo q busca
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Chris Pierson is an outstanding technician. He always...
Chris Pierson is an outstanding technician. He always provides the best customer service. Will definitely recommend him to anyone that walks in. 10/10 service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you, Alex. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!
Chris Pierson was great on making sure the warranty work...
Chris Pierson was great on making sure the warranty work on my vehicle was done fast and efficiently as possible. 2 days to get the transmission in my truck done. (Oh by the way, thanks for washing it also). Great job, my friend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Chris is awesome! We enjoy his company every time we come...
Chris is awesome! We enjoy his company every time we come in, he takes care of us so well! Can’t wait for my car to break down again so I can spend time with this dealer! Love them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your thoughts about your experience with Chris and our team here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!
No communication very poor Customer Service! If I didn’t...
No communication very poor Customer Service! If I didn’t have to go there because I have an extended warranty from them I would not!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.
People were friendly. Service communicated throughout...
People were friendly. Service communicated throughout appointment. The waiting area was quiet, spacious, and looked clean. Seating was distributed well. The wait was not too long.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Erin, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.
LOVED EVERYTHING WILL BUY THERE AGAIN. GREAT SERVICE...
LOVED EVERYTHING WILL BUY THERE AGAIN. GREAT SERVICE GREAT PRICE. KNOWLEDGE WAS SECOND TO NONE. HOPE TO BE BUY MY SUPERINTENDENT A NEW TRUCK SOON.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle!