Read reviews that mention:
Super Dealership !! We are customers since They opened this location and Service is always fantastic. Recently we bought brand new model Outback 2020... and Salesman ADAM WALTON was so helpfull THANK YOU SUBARU GUYS !!!!!
absolutely best service ive had at a parts department from a dealership, granted i know what im doing, dan has been a great help with my parts needs.
The worst buying experience ever. Adam was our salesman and he was trying to answer our questions and accommodate us but then he bought in some guy named... Kevin and things went downhill. He tried to guilt us into buying a car because a car was brought in for us. We never asked for a car to be brought in, we only wanted a test drive. I'm old enough not to be fooled by a salesman especially a car salesman. Do yourself a favor and go elsewhere there are many dealers in the Richmond area, go to one of them. We are and we will more than likely buy our outback at one of them. Bad dealer very bad.
Had to be the worst buying experience ever. Tried to make me feel like they were doing me a favor by selling me a car. Hello I'm the customer I'm doing... you a favor buying from you. But guess what I wont be buying from you guess I'll let another dealer do me a favor. This place is a joke they would do better selling fruit at the truck stop next store.