Moran Buick GMC

4.1 out of 5 4.1
Rectangle 48
Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Moran Buick GMC Hours

Sales

Monday

8:00 AM - 9:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 9:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2017

We at Moran Buick GMC hope to make you understand why when we say "we treat you like family" is our motto we do this to

...

make your car ownership experience better than you ever have had before. We look forward to earning your business and showing you the difference we can make for you.

"Where You Always Get... The Best Price... PERIOD!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 10, 2019

    I am very unhappy with my Denali. I took it in for what seemed to be an electrical issue. My Denali would not start using the push start. I explained... that I changed the batteries in both remotes but vehicle would still not start, windows were going up and down on their own, a/c stopped working, vehicle locks and starts by itself. I explained several times I was stuck going through a flood area but service was firm it was nothing due to going through all this water because there were no signs of the inside being wet?

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    5.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (734) 344-4579 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 1.0 out of 5
    June 2, 2019

    I bought a 2019 Buick Encore from Art Moran with 3 miles on it. It consistently pulls hard to the right and has been "repaired" 4 times in the two weeks... I have owned it. The Service Manager said I didn't know how to drive, didn't understand road crowning, didn't understand torque steer and finally, I did not know how to "set the steering wheel." I am 43 and have owned 14 cars in my life, plus I am not stupid. They refuse to correct this lemon and continue to insult me. I cannot possibly give a worse review of this dealership or car. It is a known issue for which they attempted to gas lamp me into thinking it was my fault. Do not buy from them or trust them with repairs, they are liars and thieves.

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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par.

  • March 12, 2018

    In the past my I would dread going to a dealership to purchase a car but Moran Buick GMC was pleasant and quick met all my car needs plus no haggling... great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle!

  • 5.0 out of 5
    April 4, 2019

    Friendly people, quick service at a good price. Just what we all really want from a service provider.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Moran Buick GMC and we hope to see you again.

  • 5.0 out of 5
    February 17, 2019

    Last week my Wife and I were shopping at Moran Buick GMC, we came in because of a used car we saw on the internet. We were greeted by Darren Korby in used... car sales Darren was professional and easy to talk to. After test driving the 2018 SanteFe Sport we wanted it. At first price was an issue but than Darren brought in Dave Askew the used vehicle manager and Dave was able to come to a good acceptable price. From there we were asked to talk to Kent Winningham the finance person Kent was very knowledgable and offered all the extras that he was suppose to. We drove home in our new SanteFe and the whole experience was good. Darren, Dave and Kent were a pleasure to work with.

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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as f...riendly and professional service to our guests. Please come see us for any future needs.

  • 5.0 out of 5
    December 19, 2018

    As always, professional. Chris in service and Brian in sales make sure of it

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience!

  • 1.0 out of 5
    December 3, 2018

    Horrible experience, I’ll never buy a car/truck here again.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joshua David Basil, we regret to see that you weren't happy with your experience here. We would like to have a better understanding about your experie...nce. Please reach out to us at (734) 344-4579 at your earliest convenience and we will do our best to resolve this with you.

  • 5.0 out of 5
    November 27, 2018

    I found this vehicle I purchased at cars.com. We did almost everything over the phone. We had a little problem with the financing since this was an out... of state purchase but the finance manager did a great job in contacting the necessary individuals to insure the proper entities were on board. The salesman had everything ready which was great since this was a 4 hour drive. One of the best car buying experiences. I was impressed they were aware of KY titling and registration requirements.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

  • 1.0 out of 5
    August 29, 2018

    Paco Calderon very GREEDY. Does not communicate well, disrespectful to clients. I went in to lease my 5th Terrain & was very disappointed with this guys... lack of ethics. He had one job to do - pinstripe the car, took him 5 days to complete because he doesn't bother to read emails. Incompetent as a sales person, seems driven by greed instead of sense of fairness. Paco shows little to no integrity in dealing with customers. A stain on this dealership. I will go out of my way to advise perspective clients to deal elsewhere and not to deal with PACO CALDERON at all.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (734) 344-4579 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    August 25, 2018

    The Moran service csr was great, facilities were clean and comfortable. I was on my way in about 15 mins.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad everything was completed quickly and to your satisfaction!

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