Mercedes-Benz of Charleston

4.9 out of 5 4.9
334 reviews

Average Rating

4.9 out of 54.9
334 lifetime reviews. Includes reviews of Mercedes-Benz of Charleston from DealerRater.com
this dealer

Reviews

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  • 5.0 out of 5
    January 13, 2019

    The buying experience was exceptional pleasant because of Gerry Flynn's professionalism. He was able to represent the dealership and make my buying experience... very fair in my opinion. He was reliable in his communication with me at all times. I could count on a response to be quick and now after the sale I can say it was always 100% accurate. Let me repeat - Professional, Reliable and Trustworthy would be how I describe Gerry. I should also add that he adjusted his schedule meet my schedule, an unselfish gesture to a stranger who happened to be purchasing an automobile.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gerry Flynn

    Sales Consultant

    (5.0) 49 reviews

  • 5.0 out of 5
    January 13, 2019

    Astorg made the buying process quick and easy for me, they took care of a lot of things I thought I would have to deal with on my own

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Reese

    Sales Consultant

    (4.9) 77 reviews

  • July 10, 2017

    We loved Diana. I am so thankful that she has went above and beyond even after we purchased our vehicle. I will definitely be returning for future purchases.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 4, 2019

    Gerry Flynn was a thorough sales person that got the job done quickly. Delivered the car free of charge the next day to Pittsburgh. Great dealership...

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gerry Flynn

    Sales Consultant

    (5.0) 49 reviews

  • 5.0 out of 5
    December 31, 2018

    We can???t say nicer things about the whole crew! Best buying experience and staff we have ever encountered! Our sales person Steven Reese was AMAZING!...

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Reese

    Sales Consultant

    (4.9) 77 reviews

  • 5.0 out of 5
    December 31, 2018

    My family experienced excellent customer service. Steven was very knowledgeable and personable. He did not pressure me into the sale, and to me that... is a plus for the company. Good communication skills and polite.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Reese

    Sales Consultant

    (4.9) 77 reviews

    Tyler Astorg

    Center Manager

    (5.0) 38 reviews

  • 5.0 out of 5
    December 30, 2018

    I was looking for a CPO Audi S4. They had one. Steve was super nice, and let me take it out for a long, solo test drive, in order to get a good feel for... the car. I didn???t buy it that day. He was completely understanding. He remained nice and professional, even after he didn???t make the sale. Some time passed, and I decided to look it over again. He allowed me to take it out on another long, solo test drive. Again, he remained nice and professional. I ended up purchasing the vehicle. I???m glad I did. Love the car, and I???m glad he got the sale. I???ve actually walked away from buying cars, simply based on the way the sales staff have treated me...

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Reese

    Sales Consultant

    (4.9) 77 reviews

  • 5.0 out of 5
    December 18, 2018

    Good friendly very knowledgeable sales staff was very pleased when I left. Very thorough going through how the vehickle works. I was very very happy

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Diana Hayhurst

    Land Rover & Jaguar Sales Consultant

    (5.0) 59 reviews

  • 5.0 out of 5
    December 18, 2018

    Truly the BEST and EASIEST car buying experience I have ever had. They truly care whether you???re happy or not. Ask for Diana Hayhurst.....she???s so... sweet yet very professional.

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Diana Hayhurst

    Land Rover & Jaguar Sales Consultant

    (5.0) 59 reviews

  • 5.0 out of 5
    December 18, 2018

    My husband and I visited four dealerships yesterday. At the first one, the sales person knew nothing about the cars he was showing us. We were discouraged.... The second dealership was Astorg. Gerry Flynn took time to explain details about the cars. When we left to look at cars at other locations, there was no pressure. By early afternoon, we realized we wanted one of the cars at Astorg, but just as importantly, that we wanted to work with that dealership. I called Gerry to let him know that we were returning and he had the cars ready for more test drives and then compared the two top choices for us so we could make an informed decision. Every step of the process was made easy for us. I also like the fact that they use a local bank - United - for financing.

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gerry Flynn

    Sales Consultant

    (5.0) 49 reviews

    Tyler Astorg

    Center Manager

    (5.0) 38 reviews