I would not recommend this dealer if you want a fair deal. They overstated the price of the Used Vehicle by several thousand dollars and mislead me on... almost everything they told me. Thinking maybe there was a clerical error, when I tried to resolve the issue, they told me they would look over the paperwork and call me back the next day, but never did. When I called them, they are out of the office.
I don’t even drive a kia. The were able to get me in the same day I called. The repairs were done quickly efficiently and correctly. Staff was nice and... knowledgeable. I thought since I didnt drive a Kia they would be trying to sell me one. I was asked one time by a salesman if I was interested in trading or buying a Kia. I politely said no not at this time. That was that. I was treated as if I had bought several Kias from this dealership, like I was one of their biggest customers.
I do not recommend Kia to anyone. They messed a lot of things up for us, screwed our contract up from the beginning, and continuously put off our calls.... They wrote on our contract that the car had way less miles than it actually did. When we called to get it fixed, we were told that someone would return our call and never did. We always had to call them back. They did not knock off the price of our vehicle even though there was a 10,000 mileage difference. Only when they were threatened with lawyers did they attempt to do anything. They do not care about their customers satisfaction. So please if you are looking for a car, look somewhere else. Unless you are prepared to deal with a bunch of stress.
this was a nice and easy process they made every effort to handle my needs my salesperson (Thomas) was very polite and knowledgeable about the Kia line
So they had to overnight the paperwork and check they owed me. Got it last night and tags today. Fines would have started tomorrow. It was nerve racking... but they did get it to me, with alot of communication on my part. If they get their paperwork done in a more timely fashion, I would recommend this dealership.
The buying process was above average. But paperwork was incorrectly done and they owe a $917 refund check to me. Been 30 days next week and cannot get... a return call on my inquiries on status of check.
A Great place to Buy a vehicle! Got a great deal and sales people were friendly and also explained everything about my new SUV!
Really liked the service and the people there. Wanted to just test drive a Kia because we had never had one. Tried out the EX, but saw the LX Turbo on... the floor and really liked the options. Didn't buy that day, but looked elsewhere and got a fairly good deal from Wichita, so I called and asked them at Dodge City if they could match it. The dealt well with us and we decided to buy from them because we felt more comfortable with a smaller dealership.