Frank Motorcars

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
55 lifetime reviews.

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  • 3.0 out of 5
    November 22, 2020

    I’ve been waiting for my plate for a long time, and they never have an answer for me, my temp tag is expired since March, and they closed the dealer without... giving me the tittle, what can I do about it?

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 25, 2020

    Went here to purchase a used vehicle and the manager/owner Manni was nice at first to get your money, after buying the car and driving it a week later... i found out it was swinging from side to side took it to get checked out at for dealership only to find out it has a bend axsil and and a 9.5 out of 10 rotten under carriage i called and took back the vehicle and they did nothing but gave me the run around, i went back again nothing paid my fees for my extended warrant they never paid it over now i cant get the vehicle fixed because to fix it cost more than the actual vehicle and its ridiculous...i need help getting my money back but i need other people who have been victim to come on broad and stop these people.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 8, 2018

    They are so professional in financing and they have all the tools to get you approve at the moment which saved my time although at the end I paid cash... for the car, and the salesman that took care of us Mr. Simon is so respectful and knowledgeable and he answered all of my question as well. I strongly recommend this dealership and Simon that can get you to the right car. Also, they gave me 3 months free warranty with an option to extend and they take care of breaks or something like that for no extra charge. It was a good experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words and thank you again for your business, it's greatly appreciated. We're glad that you're a member of the Frank M...otorcars family!

  • 1.0 out of 5
    May 19, 2020

    Frank motors will steal your money do not buy at this place. The sales people are really rude when I ask for my money back.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 12, 2020

    Bought a auto here in Jan. 2020, and so far cannot contact anyone regarding the registration with MVC. I've had 2 temp. licenses attached to car. No... one answers the phone, I drove by and it looks like the co. up and moved. Where is my paperwork for the registration? Please answer.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 22, 2019

    I called about a vehicle advertised. They said it was available. I come to the dealership they say it was sold. Listing is still up several days later....

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 20, 2019

    I liked that they show you the real car fax of the vehicle. Also, the employee took the time in understanding my situation and help me out with the entire... process including obtaining a new insurance.

    Does recommend this dealer
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  • 5.0 out of 5
    March 2, 2019

    They took care of me. Had no problems with the sale. My car is great. I would definitely go back. I received my plates and registration on a timely manor....

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 25, 2019

    Very good staff, Juan Alvarez helped me out pick out the Car. Thank you Juan and Frank Motors for a good experience. Would recommend

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 25, 2019

    Bought a car from Frank's in Elmwood Park in January 2019. Worked with Ramon for our purchase and couldn't be happier. Ramon was delightful to work with... and wasn't over bearing or pushy. We have had our purchased car about 6 weeks and are very happy. The 2 woman who worked at the desks were also very helpful and always pleasant. I definitely would return to this dealership again in the future.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
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