Smitty's Auto Sales

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 6, 2018

    Went with a cash down payment looking for a used car. The only person there just started Monday and couldn’t even help with financing. What’s the point... of being open if you can’t sell cars?

    1.0 out of 5
    Customer Service
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    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 2, 2017

    My girlfriend and I were on the hunt for a MINI Cooper. While on our way to a different dealer we passed by this one and saw a blue MINI on the lot. Figured... we would stop in and check it out we parked and started taking a look at it. We walked around it for about five minutes before realizing nobody was going to come out and talk to us and we went in. We were interested in seeing the vehicle further. We went inside and couldn't find anybody around except a man sitting at a desk in what appeared to be an office. We stood at the counter and were definitely in his line of vision and stood there for a minute before I initiated conversation. He said the vehicle was unlocked and didn't offer to go with us or anything. We went back outside and looked at the interior. It wasn't in the best shape, which is not the dealers fault I understand but it could have at least been repaired. After deciding it would be worth it to start it and make sure it sounds as it should we went back in to ask if we could do that. Instead of receiving a helpful response or a yes, we were asked how we were going to pay for it and if we had cash in hand. We are young adults and maybe he didn't expect us to actually be in the market for one but we were. And quite frankly this completely put us off and we left. H

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    8 people out of 8 found this review helpful. Did you?
    Dealer Response

    This is a old review from over a year ago. At that time they had a lazy sales guy which no longer works for this facility. We are under good managemen...t and sales staff currently that are friendly. We appreciate any reviews and concerns moving forward. We understand customer service is all that matters and we are willing to go the extra mile to earn your business. Thanks for taking the time to send your review...