Porsche Westwood, conveniently located on the Rt. 1 Auto Mile, is an award winning customer and employee focused dealers
hip.(2019 PREMIER Porsche Dealer, 2019 JD Power Dealer of Excellence) At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
"Fast, Fair, and Simple!"
Inquired about a used car, had to call several times to actually speak to someone.... forget about the internet.... it doesn't happen.... Spoke with... Alex, supposedly the sales manager.... kept telling me that he would call back about a previous offer on the car..... took two days of calling to finally get a straight answer....but it had to be from another sales person.... Do not use the dealership.... if this is now they treat you before the sale... just imagine after...
Chip - My apologies for the delayed response. Due to COVID-19, we are running with a very light staff and limited hours. Alex is one of our Brand Spec...ialists, and he contacted you as soon as he knew that this vehicle was available. I know that you scheduled an appointment for Saturday to view the vehicle, but changed your mind at the last minute. Please feel free to contact me if there is anything else I that may assist you with. Thank you, Paul Maranian - Pre-Owned Manager - 781-234-2037
Went in to do business, which should have been a smooth and easy however the manager changed the purchase price after they found out I was just going to... pay cash. They stated I could only get the advertised price if I was financing through there dealership. This is not only wrong it violates MA advertising and operational laws. I ended up calling Porsche in Warwick RI and they have given me an even better deal, and allowed me to pay cash. Guess Karma is always looking out for those who do right. I must say I was for-warned prior to going to this dealership, as I am a Physician and one of my co workers had a very similar situation with this same dealership. So buyers beware, this is NOT the place to do business with.
Jayson - We're very surprised to see this feedback as we never charge more for a cash transaction. We also are unable to find a "Jayson" in our databa...se. Was this review intended for a different dealership? Please call me to discuss this further. Thank you, Paul Maranian - Pre-Owned Manager - 781-234-2037
Easily the best dealership I have ever purchased from. They took the time to educate me which made me comfortable to make the purchase. true professionals!!!!
Thank you for writing us a five-star review! It is great to hear that the Prime Porsche - Westwood team took care of you throughout the purchasing pro...cess. Safe driving!
Patrick was helpful to answer our questions.... we were able to test drive the Macan in bad weather conditions... fast transaction to complete the sale...... 5 STARs..
Hi Steve - Thank you for your five stars! We are so glad that Patrick provided helpful service and got you on the road in your new Porsche Macan quick...ly. Congratulations from all of us at Prime Porsche - Westwood!
I have been doing business with Prime Porsche for at least the past 10 years , i have found them to be extremely professional , true to their work standards... and very knowledgeable on their products . Most Porsche owners , like myself , are knowledgeable about the cars , so i appreciate the sincerity and honesty of the stuff . P.S. I do go by another dealer , much closer to me , so i can deal with Prime
It's great to hear from you, George! We can't thank you enough for your many years of business and for driving past other dealerships to visit us at P...rime Porsche - Westwood. It means a lot that you can depend on our team to provide knowledgeable and professional service. Enjoy your new Porsche!
We picked up a CPO Macan today and love it! I've purchased more than my fair share of cars over the years but can honestly say that this was, without exception,... the best buying experience I've ever had. From our first visit, John Suh was nothing but courteous, respectful, professional and knowledgable. There was absolutely zero pressure - He was more of a consultant than a salesman and we appreciated that. Kye Liang helped us complete the transaction today and he was great as well - Thorough, informative, reassuring. Again, no pressure at all as he presented several service, maintenance, and warranty options. At the end of the transaction, we took possession of a beautiful CPO Macan, a beautiful, spotless vehicle that's been fully serviced with new brakes, tires, and routine service, all at a price that's a fraction of the cost of a comparably equipped new vehicle. Based on this experience, I would not hesitate to give John, Kye, and the rest of the team at Porsche Westwood a five star review.
Steve - Congrats on your new-to-you Porsche Macan! We are delighted to hear that this was your best car-buying experience yet. Thank you so much for s...haring this wonderful feedback and giving a shout out to John and Kye. All the compliments in your review really mean a lot to us. Thank you again and safe driving out there!
Markus Bohmiller, salesperson, took time to truly listen to understand what my needs were in a vehicle. He helped me to transition from a life of coupes/sedans... to a Macan. After owning Mercedes, BMW, Audi, this was my first experience with Porsche. Markus demonstrated strong knowledge of cars, in general, and specifically the Porsche line--features and how they lined up (both pros and cons) with what I was looking for. I valued his honesty. He took the time to let me experience the vehicle options and ultimately worked with me to find the right vehicle match. He set expectations with me and always followed up. Straightforward--no pressure or gimmicks. Great experience with a great guy, who happened to be the salesperson!
We are pleased to hear you found Markus to be a knowledgable and honest salesperson. Thank you for the review! We appreciate you shopping with us at P...rime Porsche - Westwood and look forward to seeing you back for your first oil change!
I walked into the dealership today to test drive a 2014 GT3 . I spoke to Marcus the salesman very nice young man. However the manger gave every excuse... why I couldn’t take the GT3 for a test ride. It was sunny and 41 degress out. My dad always taught me as a real estate investor never judge a book by its cover. I will never step foot into that dealership again after I wasted 30 min of my time.
Jay - I'm sorry to see this was the impression we left but it's certainly not our intention. We typically do not test drive GT3s during the winter whe...n there is salt on the roads and the temperature is below freezing. I'm happy to schedule a time for you to test drive when it's an option. Thank you, Paul Maranian - Pre-Owned Manager - 781-234-2037
This is by far the most unprofessional Porsche dealership! Do not trust these people with servicing your precious Porsche! Not only will they rip you off,... but they also won't be sorry for it either. My GT3RS its important to have a Porsche service records as that is ONLY reason why I was going to this horrible place. Every interaction was a bad one, 1st: charging me for stuff that does not actually fix the service reason, I thought you are Porsche techs? My local performance shop fixed it for me up the street, how we're they able to diagnose it and Porsche can't? That is pretty bad! 2nd: 2-3X price of any other Porsche dealer ( I called 6 others to verify), losing my tires, ignoring simple requests, and the list goes on and on. Management is the biggest joke, cares less to do the right thing! They also could care less to keep me as a Porsche customer when I buy 2 per year every year. Are you stupid? Yes, you are. Trust me to skip these people, I own several GT cars and I will never set foot on this property again nor will my Porsche club of 20 members.
I'm so sorry to hear that we lost your business, however, without your name and contact information I'm unable to assist you! Please reach out to me ...directly so we can resolve this matter and make you completely satisfied. Thank you, Mike Albertian-Service Manager - 781-234-2171
Sad to say this dealership was unwilling to work with me. I asked if they could transfer a car to a sister dealership for a test drive. A few email promises... that they would.....until the latest email stated that I needed to contact the sister dealership and get them to buy the car. Since then, no communications. Needless to say customer service is not their priority.
Hi Bob, As the Pre-Owned Manager for Porsche Westwood, I was saddened to hear about your most recent experience at our dealership. We pride ourselves ...on customer service and satisfaction. Porsche Westwood has achieved Porsche Premier Status for 2 years in a row and we are recognized as one of Porsche's top CSI dealers nationally as well. I know that we have corresponded via email and I have apologized to you for your recent experience. I hope that you accept this apology and if you need anything going forward, please feel free to contact me directly. Thank you, Paul Maranian Pre-Owned Manager Porsche Westwood