American Quality Used Cars & Trucks

2.3 out of 5 2.3

Reviews

2.3 out of 5 2.3
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 28, 2019

    I bought a 2012 Chrysler 200 with 103 thousand miles for 4200.00 and the very next day the problems began they used a code scanner to clear the check... engine so it passed smog before I got it. Lied to me and said it was a gas cap. After taking it to a shop found out it was the evap canister which they siliconed and duct tape. Then the radiator started leaking and now after putting 3000 dollars more in tune up its sitting till I can get the radiator and heating coil replaced. These 2 guys are crooks, liars and making money off people who don't know what they been doing. DON'T GO BUY ANYTHING FROM THIS DEALER

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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 5, 2019

    I bought over for vehicles from these people best place ever to buy a car no problems at all they helped me very very satisfied the owners are awesome

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    September 18, 2018

    I bought a car from American Quality used Cars and Trucks at their lot in Vallejo. The car was a good deal but three weeks after I bought it the transmission... started giving me problems. Apparently it had a slow transmission leak that I didn't notice when I bought the vehicle. I contacted the owner and told him I wasn't very happy that the car was needing expensive repairs just after I'd just bought the car. He was contrite but was not willing to help me with any of the costs to repair the vehicle since he said he sold it AS-IS. I ended up having to replace the RF Axel, Axel seal and Axel Bushing costing me hundreds of dollars. This was something they should have found and fixed before they put it on the lot. My advice, if you intend to buy a car from this dealer make sure you first take it to a good mechanic to have the car inspected before you buy the car.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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