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Subaru Superstore of Surprise

(1,137 reviews)
Visit Subaru Superstore of Surprise
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (623) 201-5265 (623) 201-5265
Used (623) 242-5740 (623) 242-5740
Service (623) 242-5723 (623) 242-5723

Reviews

(1,137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru Superstore of Surprise from DealerRater.

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Kyler and everyone who help my partner and I at Subaru...

Kyler and everyone who help my partner and I at Subaru Superstore of Surprise was phenomenal. He stayed later in the day waiting for us to travel an hour to the dealership! Best experience I have ever had with any dealership! The entire process was smooth and quick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tyler Winters was very knowledgeable and professional and...

Tyler Winters was very knowledgeable and professional and provided a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is by far the best experience we have ever had...

This is by far the best experience we have ever had purchasing a vehicle. David listener to what we had to say; no sales pitch or pressure...we were in and out of the dealership in 40 minutes and that included 2 test drives! We were kept apprised of delivery each step of the way. Never expected such a great experience...David is the best and the dealership is top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike was incredibly friendly and knowledgeable. He made...

Mike was incredibly friendly and knowledgeable. He made the entire process easy and had our best interest in mind the entire time. Hands down the best car buying experience we have had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike was AMAZING to work with! This is by far the BEST...

Mike was AMAZING to work with! This is by far the BEST experience we’ve had not only with a dealership but the salesmanship. It was so effortless and actually an enjoyable experience, which is a lot to say buying a car. Our family is so excited to be in such a safe car and a car that fits every need for our little family. We recommend Mike and this dealership over any other and will continue to refer our friends and family there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike made the process of purchasing my new STI very easy...

Mike made the process of purchasing my new STI very easy and stress free. I was very particular about what features and color I wanted and he went out of his way to locate the exact vehicle at another dealership and then got the vehicle moved to his dealership for me within a day. Communication was great and there were no surprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience at the Surprise Subaru...

I had a great experience at the Surprise Subaru Superstore. Mike Arencibia was able to get me a great deal on a new Subaru Crosstrek. He offered me a fair price on my trade and stuck to his word. Compared to another Phoenix Subaru dealer I had visited dealing with Mike and the rest off the staff was great. They were really customer orientated and focused. I had my new car ,financing done, and was on the road home in less than 1.5 hours. Great job! I would highly recommend the Subaru Superstore of Surprise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Travis Gudknecht is amazing to work with. He is very...

Travis Gudknecht is amazing to work with. He is very friendly and does not force or pressure you into buying. Highly recommend this dealership to anyone looking to buy a vehicle or need service done on their vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kyler Schmied is a fantastic sales rep! Went above and...

Kyler Schmied is a fantastic sales rep! Went above and beyond to get us the new car we were looking for. Mark the GM helped Kyler with meeting our tight time deadlines as we were moving out of state. Kyler and Mark are very professional, personable, great communicators and make you feel like one of their family. We would highly recommend them and their dealership to anyone looking for a new or used vehicle. Rick and Sharon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

We truly had a wonderful experience with Kyler and would...

We truly had a wonderful experience with Kyler and would absolutely go out of our way to work with him again - new Subaru family for life!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.