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We have dealt with this dealership for 10 years, before the ownership change. It is still the same excellent service.
I bought a used Fusion Titanium. I absolutely love the car! Terry was wonderful to work with. He stayed after hours to help me. My only complaint is the... car could have been cleaner before I drove it off the lot.
Could not work with my extended warranty and be within my deductible. Was going to cost me way more than what I should have to pay.. Very dissatisfied.
PURCHASED NEW F150 . BARRY AND SAM WERE FRIENDLY .NOT PUSHY AND TO THE POINT. BARRY KNEW THE PRODUCT AND THEY BOTH STAYED AFYER TO COMPLETE THE DEAL
I was in the market for a car. I found a used Lincoln MKX in their website. I called the dealer to see if the car was still available. It was! The... salesman, Barry Duke, took my credit application, and called me to tell me to come pick up the car. When my husband and I got to the dealership, all the paperwork was ready! All required was a test drive if the car and signatures! Everyone was friendly and very knowledgeable! Their customer service is outstanding! I highly recommend Ford Lincoln of Columbia, TN to anyone in the market for a new or used car!
Twice in past three months I went to start my new car in the morning my battery was completely dead called roadside assistance to jump my car. Service... department said the battery tested good and did not find any problem with the car. When I first looked at the car I could not take the car out but the battery was dead, I guess there was a message there. Not a warm feeling there.
was initially surprised by new ownership but discovered that the new owners and staff were very friendly, professional and knowledgeable. thanks for having... such good people to sell and service a product I have driven for many years in many forms.
Best experience buying a car. Fast, honest, direct. I told the salesman what I was looking for and I was out the door with my new vehicle in two hours.... They gave me a fair trade in value for my vehicle. Will be back to buy my next vehicle.
I love my Used Ford Edge I just bought, great buying experience.
Staffing courteous and prompt and advised that there would be a waiting time and would I be acceptable to the waiting time.