Was shopping for a RAV for a grandchild. Needed a safe, clean,dependable car. Met the owner at the lot, inspected car, test drove and decided to purchase.... Price was negotiated and paperwork completed. Drove off...happy camper. Drove the car home...30 miles...and performed to my expectations. Car was a 2003 RAV4, and I also have a 2002 RAV 4, so I know the "actions" of a RAV. The 2003 is more stylish, improved comfort and performance. Dealer (owner) was pleasant and accomodating. Would do business with him again. Recommend his facility.