At Carvana, we sell cars, but we're not car salespeople. Instead, we offer a seamless online car buying for customers fr
om A-to-Z, enabling them to complete purchases in as little as 11 minutes without stepping foot inside a dealership. From acquiring, inspecting, and certifying high quality cars, to providing 360-degree high-res photography of the vehicle,to generating real-time financing, to offering customers the option to have cars delivered to their driveway as soon as the next day or pick-up from one of our state-of-the-art Car Vending Machines all with a 7-day Money Back Guarantee, it's our mission to redefine the car buying status quo
"The New Way To Buy A Car"
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Overall,it is a good option de buy a car,they are pretty fair,you'll get a clear description of the car and a kind customer service whenever you need it,i... give 5 stars to them.
Todd, Jordan, James (the guy who delivered my car), and Aseret, are the most amazing representatives ever. They were always so nice and accommodating and... they were actually sincere when I had a problem. And I love how you guys honored the fact that I am an active military member. The only thing I have to add is that the day I got my car, I drove it to work and 2 of my tires blew out on the highway. The dealership said the tires where most likely dry rotted from inactive use and just sitting. I would recommend checking tires before driving it all the way to peoples houses. I missed a whole days worth of work and it was mostly silver rocks fault. You guys can do better as far as towing companies. Other than that Ive been recommending you guys to everyone I know! I'll be starting my family soon and I look forward to buying my next car with you very shortly. I LOVE CARVANA!!!!!
Carvana made it very easy to get a new used car without the sales men constantly bugging you. I like that you have 7 days to decide to keep it or not.... My brother-in-law also bought a car from Carvana and now my next door neighbor is interested too. I would highly recommend using Carvana.
You will likely sell your car for more in a private sale. After several back and forth conversations with potential buyers we decided to take our Carvana... offer. Ian lindsay The buyer we dealt with stayed connected for months while we were trying to sell our vehicle and stayed connected through the Carvana process. I which I would have saved myself 6 months and sold it to Carvana from the beginning. Seamless transaction and a fair price.
I had an amazing experience With Alison and by far this was the easiest and most hassle free car selling experience I ever had, thanks
The entire process was so easy I would definitely do it again. I hate buying cars overall and being hassled at the dealership makes it even worse. The... only complaint I would have is that they left out some minor things about the car. My left side lane assist doesn't work, and the second key they gave me also doesn't work. Not deal breakers but it would just be nice to get a car that has everything working.
Got a great Toyota Avalon for a good price but the experience was even better. Great folks to deal with, courteous, knowledgeable and easy to talk with... to answer questions. The Chick Fil A of fast cars
As a first time customer so many important things were left out. I found myself asking legit questions that should have been noted for all customers.... Example being that all customers can't use the referral cards. This information was not provided until half way into my sale. Also, the app and the website are not at all compatible and while the app is cool to have it has a delay. My biggest issue was the communication among the customer service people. I felt myself repeating information because one person didn't leave notes. The website would say I was missing info and the customer service agent would say they got it (which is it?). The best service came from the actual delivery team in Austin, TX. They were nice, informative, on time, and made sure I had all the info I needed and left me feeling like I had a friend.
Great Experience! After being denied at other dealerships I took a chance with Carvana. I must say I am impressed, This is the new way to buying a car.... The whole process was easy and convenient. All I did was browse cars and choose my favorite. I had the opportunity to drive and test two cars before choosing. I did have a small issue with my front windshield having a crack in it but they fix the issue by sending out a team to fix it. I look forward to doing business with them from here on out. Thank You Carvana for a great experience!
OMG!!!! This was an amazing experience from beginning to end, with amazing customer service included. I am so in love with my new car... I have been to... numerous of car lots but this tops the Cake.... great work Carvana