At Carvana, we sell cars, but we're not car salespeople. Instead, we offer a seamless online car buying for customers fr
om A-to-Z, enabling them to complete purchases in as little as 11 minutes without stepping foot inside a dealership. From acquiring, inspecting, and certifying high quality cars, to providing 360-degree high-res photography of the vehicle,to generating real-time financing, to offering customers the option to have cars delivered to their driveway as soon as the next day or pick-up from one of our state-of-the-art Car Vending Machines all with a 7-day Money Back Guarantee, it's our mission to redefine the car buying status quo
"The New Way to Buy A Car"
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So there I was on the train in Los Angeles on my way to Monday night football to watch the Baltimore Raven's. My phone rang and it was a nice lady named... myzsa from carvana . She asked me if my 2016 Ford fusion was for sale ,I had a add on Craigslist for 2 weeks before this call . I told her it was still for sale and she asked me for a few minutes to give me a offer on my car. I told her yes and about 5 minutes later after answering a few questions she sent me an email with a great offer .I accepted it the next day and scheduled a drop off . I was a little skeptical going in thinking they would change the offer when I got there but it was honestly the best car selling experience I've ever had in my life.i showed up 20 minutes early for my appointment and within 15 minutes they had a Uber there paid for by them to take me back home. They had a check waiting for me with the exact amount we agreed upon. It was so smooth and such an easy transaction. I'll definitely deal with carvana again . Thanks carvana for everything!!
Gone are the days of pushy salespeople impatient with my desire to slowly walk through the process of spending my hard earned money. Thank you Carvana....
I was very skeptical about buying a truck online and unseen. I am happy to tell everyone it was the best experience buying a new vehicle I've ever had... no salesman,no sales manager,no finance manager and no pressure! Everything is done online from picking your vehicle to financing of the vehicle. It was delivered on time and very professional my. I love my 2016 Chevy Colorado. Thanks Carvana for making this possible.
I had the best experience with Carvana. No hassales. Straight to the point. Customer service was beyond what I expected. Nina our customer service agent... was great! Everything ran very smoothly and the post purchase service is awesome.
My experience has been great with Carvana! The car looks great and is in great condition. It was just as advertised. It was delivered about a week after... the final approval and except for replacing the battery in the fob, everything was great. Customer support has been really helpful when I have haMd questions, although the wait time has been very long. I'm now waiting on the title and plate docs but my experience so far has been excellent.
Working with Carvana was the best car selling experience of my life!! Melissa was with me every step of the way for a flawless experience!
The purchasing experience was easy and excellent. My vehicle was delayed in shipping to me twice, both due to unexpected circumstances. It was frustrating,... however, every time I interfaced with anyone from Carvana - from customer service to delivery driver - they were friendly, accommodating, and exhibited EXCELLENT customer service. I will absolutely recommend this as a car buying option.
Overall,it is a good option de buy a car,they are pretty fair,you'll get a clear description of the car and a kind customer service whenever you need it,i... give 5 stars to them.
Todd, Jordan, James (the guy who delivered my car), and Aseret, are the most amazing representatives ever. They were always so nice and accommodating and... they were actually sincere when I had a problem. And I love how you guys honored the fact that I am an active military member. The only thing I have to add is that the day I got my car, I drove it to work and 2 of my tires blew out on the highway. The dealership said the tires where most likely dry rotted from inactive use and just sitting. I would recommend checking tires before driving it all the way to peoples houses. I missed a whole days worth of work and it was mostly silver rocks fault. You guys can do better as far as towing companies. Other than that Ive been recommending you guys to everyone I know! I'll be starting my family soon and I look forward to buying my next car with you very shortly. I LOVE CARVANA!!!!!
Carvana made it very easy to get a new used car without the sales men constantly bugging you. I like that you have 7 days to decide to keep it or not.... My brother-in-law also bought a car from Carvana and now my next door neighbor is interested too. I would highly recommend using Carvana.