Read reviews that mention:
When I walked in, Rob Cole, said, "Hi Mr. Blair!" Since I was in for the annual inspection, I didn't have an appointment. Couldn't... believe that he remembered me! The work was completed quickly and my waiting time was not bad at all....Thank you VERY much!
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Country Buick GMC of Leesburg. If you ever need a...nything else from us, please feel free to give us a call or stop by. Have an awesome day!
Drove two hours only to find the truck I was looking at online looked nothing like the truck in person. Every single wheel was destroyed. Scratches all... over the paint. Also the previous owner cut plastic away from the bumper to install a plow, which looks like they cut it with knife by hand. I left before the dealership even opened. I received a call from the manager saying they would paint the wheels, yes paint the wheels not replace them. And fix the bumper and try and buff out the scratches. Why wouldn’t you do this before you put the truck on the lot. I never write reviews but whoever owns this business should really consider trying something different. Oh and the truck has been for sale for over 4 months now...imagine that, get the point people, nobody wants the garbage.
Hi, it is disappointing for us to hear that your experience was anything less than great. Our manager would really like to speak with you more regardi...ng this matter. Please reach out to us at (703) 348-2947. We look forward to hearing from you.
Always outstanding MR. Cole is the best!!! What more can I say. Staff are always friendly. Place is super clean. The best...
Our staff is committed to providing each of our clients with the best automotive experience! We hope you continue to choose us for all your automotive... needs!
We have had our vehicle serviced at Buick since we bought it. Unfortunately we will no longer do that. We were charge $45 to reconnect a parking break... (no new parts) that they had previously reconnected for us.
We are working to correct your experience and issue. Bryan Ervin the Service Director has been made aware of the situation and will will be calling y...ou today.
Seems like another problem occurred after getting a repair done.
Charles, we appreciate you taking the time to give us your feedback. If you have questions about your vehicle, please give us a call at your earliest ...convenience so we can assist you further. Thank you, and we hope you will consider us again in the future. Take care.
Although I did not buy my vehicle from them, they did go out of their way to make the shopping a pleasant process. They were nice and professional. The... only reason I did not buy the vehicle is that I decided I wanted a different type of vehicle than the one I test drove. Otherwise, if I did not change my mind I would have purchased it from Page!
Thank you again for taking the time to let us know how we did. We're thrilled that we were able to provide you with a great experience, even if you di...dn't make a purchase! We look forward to giving you a 5-star experience every time you visit! Have a great day!
All went very well - - from an excellent scheduling experience to a messy job well done . . . no more leaks under the Envoy. And thanks for allowing... me to drop-off the Envoy and then giving me a ride home.
Hi Bill, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we ...can do!
Very pleasant visit. Service department personnel were very polite and helpful. Each time I visit Country Buick, I feel special and the personnel ane always... helpful.
Lester, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done t...o make your experience better. If this was the case, please reach out to us at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
As always, very nice experience. Timing was much quicker than I expected.
Thanks, Charles! We truly appreciate your continued business, and we're looking forward to your next visit!
Mr. Welcome was great to work with attentive and helpful. The entire service department did a great job explaining what was covered under the powertrain... warranty. I thank all of you.
Arthur, reviews like this give us motivation and help us ensure we provide high-quality care. Our team will be glad to hear about your kind words and ...five stars. Please don't hesitate to reach out if there's anything additional we can do for you.