Sewell BMW of Grapevine

4.1 out of 5 4.1
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Sewell BMW of Grapevine Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2017

Built to be one of the premier BMW dealerships in the country, Sewell BMW of Grapevine features a two-story, 35-vehicle

...

showroom with all our latest models. Our second-floor premium showroom showcases the M Performance line and custom vehicles. Our BMW i showroom displays BMW's state-of-the-art hybrid vehicles, complete with charging stations. The new Sewell BMW of Grapevine is the perfect stage for legendary engineering and obsessive Sewell service. We are excited to serve the greater Dallas-Fort Worth area's BMW sales and service needs.

"Obsessed with service since 1911."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 30, 2019

    Our car was not detailed properly we were lied to About road warranty's and other issues Put locks on the tires and didn't have the key I've had to pay... to have them cut off. I would never recommend nor by from this dealership again

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 24, 2019

    My wife and I could not be any happier, great service fastest and best car buying experience! Mike made us feel right at home, very helpful and knowledgeable!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Javier. We are glad you had a good experience with Mike Cotroneo and the team at BMW of Grapevine. We hope you enjoy your new vehicle. Than...k you for choosing Sewell; we look forward to serving you again.

  • March 12, 2019

    I just bought my First BMW from BMW of Grapevine, we have always been an Audi fan.​ I have tried other BMW dealers in the DFW area but none comes close... to Sewell/BMW of grapevine. They are honest and straight forward and I been able to get a very fair deal on trade-ins​ and a very aggressive price on the new cars, and there was never any pressure on me to buy the car. Instead of having an endless back and forth of offers, they are willing to fairly quickly cut to the bottom line and talk about their best and final. I have never left without a deal. Unlike two other dealers in the area which have all let me walk and then spent the next several days following up with me on why I haven’t changed my mind yet. Instead of offering a better deal. Do yourself a favor and check out BMW of grapevine/ Sewell. My sales adviser "Daniel Seo" and Sales Manager "Andrew" were really great and went above and beyond​ to get​ me the best deal and rebates, I highly recommend him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Vish. We are glad you had a good experience with Daniel Seo, Andrew McDaniel, and the team at BMW of Grapevine. We hope you enjoy your new ...BMW, and we look forward to serving you again.

  • 5.0 out of 5
    August 22, 2019

    The whole experience from my first call, to picking up the car, to post sales service was great and stress-free. Nathalie Sanchez was the agent that I... dealt with. She was very professional, courteous, very respectful and pleasant to deal with. Very prompt to address any concerns or questions. I had some issues with the tires, post-purchase, but they were quick to address and fix.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience, Mr. Bindal. We will pass along the positive feedback to Nathalie Sanchez and the team at BMW of Grapevine. Than...k you for choosing Sewell; we look forward to serving you again.

  • 5.0 out of 5
    May 14, 2019

    Natalie Sanchez at Sewell in Grapevine, Tx. is Amazing. I was in need of getting a used Ford Explorer. She made the process so stress free. Highly professional,... great attitude, knowledgeable. Made the whole buying process so much better than I thought it would be. Further she truly made me feel like I could trust Sewell. Ultimately I decided to buy from her and very glad I did! Love the Ford Explorer I purchased from her. Runs like dream!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, S. Barbara. We are glad you had a good experience with Nathalie Sanchez and the team at BMW of Grapevine. We hope you enjoy your new Ford E...xplorer. Thank you for choosing Sewell, we look forward to serving you again.

  • 5.0 out of 5
    May 4, 2019

    My experience with Sewell BMW of Grapevine was wonderful. They were really reasonable with negotiating and helping me make my first car purchase. Nathalie... and Ken were my contacts there and they went above and beyond to provide me with unrivaled customer service. It made the whole process of car buying really enjoyable. I highly recommend you come see them for your next purchase!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Joel. We are glad you had a good experience with Nathalie Sanchez and Ken Henry. We hope you enjoy your new vehicle, and we look forward to... serving you again. Welcome to the Sewell family!

  • 1.0 out of 5
    April 27, 2019

    The BMW portion of this dealer is terrible. My car has failed to start twice in the 5 weeks I have had it. It has had other electrical problems I tried... to explain, but they don’t seem to listen to me and tell me there is nothing wrong with the car. If nothing is wrong, why won’t it start? It is a certified pre-owned car with less than 20,000 miles and it should not be this unreliable. I have not had to pay for anything since the car is under warranty, but that is not very comforting when you are stranded in a parking garage. If you are a woman I would not recommend dealing with Sewell BMW of Grapevine. If you are in the market for a luxury car, I would recommend a Lexus or Infiniti. My Infiniti has 110,000 miles and has never left me stranded.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    April 22, 2019

    I recently got a BMW X2 from Nathalie Sanchez at BMW of Grapevine and had an amazing experience. We get new cars very often and Nathalie is by far the... best salesperson I've ever worked with. She was extremely knowledgeable, provided an extremely good quote off the bat, and was super responsive even while my X2 was getting some custom finishes I didn't think would be possible. She thought outside the box and went above and beyond to make the deal happen. I shopped all around DFW and other metros in TX and Nathalie and BMW of Grapevine absolutely blew everyone out of the water. I got an insane deal a very cool and unique X2. I can't recommend Nathalie and Sewell BMW of Grapevine enough. I just might be a BMW of Grapevine customer for life now!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Brock. We are glad you had a good experience with Nathalie Sanchez and the team at BMW of Grapevine. We hope you enjoy your new BMW X2, and... we look forward to serving you again.

  • 5.0 out of 5
    April 17, 2019

    When an employee of a reputable company does an outstanding job, I believe the boss needs to know about it! Mike Controneo is the best car salesperson... I’ve worked with in the last 40 years. Attention to detail, fabulous listening skills and an exceptional emotional intelligence makes Mike a terrific salesman. His skill set carries a well-earned reputation and character. Thanks Mike! Robert R.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience, Robert. We will pass the kudos along to Mike Cotroneo and the team at BMW of Grapevine. We hope you enjoy your ...new vehicle, and we look forward to serving you again.

  • 5.0 out of 5
    April 10, 2019

    Mike Cotroneo and team were exceptional, had to remind myself that we were shopping for a CPO vehicle. The experience was exactly what we were looking... for after inquiring with other dealers in the area, welcomed, listen to, and highly valued. Thank you Mike! I’ll be back for our next vehicle

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience, David. We will pass along the positive feedback to Mike Cotroneo and the BMW of Grapevine team. Thank you for c...hoosing Sewell, we look forward to serving you again.

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