I recently purchases a 2004 Lexus ES330 from MetroAutoplex in Austin, Tx. I arrived at the dealership right before closing time, but the manager Tony,... was very flexible and kept the dealership open for more than an hour and a half to assist me. They were very patient, giving me time to test drive as many vehicles as I wanted and in the end, I purchased a great car for a great price. Tony replaced free of charge, the right-rear turn signal housing because it had a small crack. I did not ask him to replace the item, so I offered to cover the cost, but he refused to accept my payment. This is very honest, hard working, reputable dealership. I will purchase another Lexus from Metro Auto Plex because of the tremendous customer care and loyalty. They test drive and thoroughly inspect ever care they sell, to ensure the customer gets a quality care. I sincerely appreciate Metro Autoplex for the quality of service and professionalism. Thank you.
I am as looking for a new car, found one filled out the online finance application for it , they ran my credit, ding my credit and NEVER GAVE A SINGLE... PHONE CALL TO LET ME KNOW IF INWAS DENIED OR APPROVED. NOT HAPPY STAY AWAY FROM THESE GUYS. THEY RUN PEOPLES CREDITS AND THEN DONT MAKE CONTACT WITH THEM REGAURSING THE APPLICATION THIS PLACE HAS A ZERO STAR REVIEW AND I WAS FORCED TO PUT THE 1 star to submit the review.