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Wheaton Honda

(505 reviews)
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(505 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wheaton Honda from DealerRater.

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helpful and knowledgeable

We went to the used side first and looked at some Odysseys with Ginny, then decided to check out some new ones. Brandon Fillatre was able to make a deal with us that all sides considered fair. Would buy again 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Awesome

Brandon is professional..very helpful. He answered all my questions generously. He has a great personality and made me feel relaxed and comfortable through the entire process. I enjoyed my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

very satisfied

Great Service The staff at Wheaton Honda are very helpful and friendly. They do whatever they can to help you. Very satisfied for the customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

#1 in Customer Service! Awesome Buying Experience!

The staff at Wheaton Honda, were the friendliest and most helpful, courteous people we have had the privilege of dealing with. Our 2013 CR-V was inside, (I thought it was a new vehicle sitting there), and it was ready for us to take for a test drive. We were from out of town and this was the first time seeing the SUV. They dealt with me by email and phone and it was truly great. There was never any pressure on us at anytime. I would say, "We got even more than we were expecting".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Great Service

The staff at Wheaton Honda are wonderful. They do whatever they can to help you. Very professional. From the time you enter the door someone is asking if you need anything. From water or coffee to service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

No pressure, decisive, immediate positive experience

I knew what I was looking for and knew prices well. Right away was told that they could match or improve on price to one I had test drove in Sherwood Park. Sales person was so knowledgeable, but no pressure. Test drove and decided on color for a new Honda Accord and deal was done. I highly recommend Wheaton Honda. Ask to see Brandon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Exceeded Expectations

Bought our new white Honda Accord 2016 Sport here. Everyone was beyond friendly and accommodating. We will recommend this dealership for all our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome new Civic

Went in just for a test drive with my wife but fell in love with the car and had to get it! Great experience and I will recommend the dealership to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great experience even after purchasing a vehicle

Had a good experience buying s used vehicle from there. Being from out of town they were able to get the vehicle ready for us so we could take it home the same day. Good to deal with even after we got the van home had some unseen chip repair work that needed to be fixed. A small cost but Ian the used car salesmen was willing to cover the cost. Which was fair. Nice to see good service after we had purchased the vehicle. Shows Wheaton cares before and after

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Good experience. Highly recommended.

Me and my husband has been thinking of upgrading to an SUV for a long time. We always thought Pilot is a good choice. The salesperson Brandon helped me a lot by showing me the difference of the two trims i'm looking at. I got to see them first hand and in person to compare them better, with the detailed pricing of each. I get to test drive it as well, and it was really good (considering i've been driving a small car for so many years!) Brian, the finance manager helped me get a better deal that suits my monthly budget without skipping the coverage I needed for my new car. Their manager Vu, was approachable and great to deal with as well. Carlos was the guy in the Vehicle Delivery department who showed us what we need to know about our new car. He's knowledgeable and helpful with infos we needed to know. They even offered me a vehicle while waiting, so i can do important things like the car Registration. (The vehicle was really good btw! Thanks!) Overall experience was good and beyond my expectations. Got my new car today, clean and detailed. Appreciate everyone, God bless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.