Reviews
Went out of their way to accommodate my older truck
Went out of their way to accommodate my older truck trades, and put me in a vehicle that met my requirements Disappointed with the dealership's add on accessories , ( ie- wheel mud flaps, poor fit - window wind deflectors not wanted -negotiated (tonneau ) truck bed cover was a low end product initially. I feel that over paid for the better second cover that should have been part of the original deal. Small stuff but takes away from the overall enjoyment of buying first new truck in 17 years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great service from Brandan
I took my 2019 Eco Sport in for regular oil change and left with a 2021 escape . I really wasn’t looking to sell or trade but Brandan was great! He worked to get me a deal that worked for me in a vehicle I wanted . They were quick and efficient to get it all done and the new car looks great
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave Faithful is a consummate professional and amazing at
Dave Faithful is a consummate professional and amazing at his job. He cares about people and goes the extra mile, and then some: assisting with ordering the vehicle and being more than fair with trade-ins, explaining all the extras, following up after the order is placed, quickly letting you know when the vehicle finally arrives and organizing delivery as soon as reasonably possible. Dave is very knowledgeable and explains the new vehicle to you from front to back before you leave with it, with no question asked being too stupid! It doesn't end there, his door is always open going forward for any issues or further questions. Well done, Dave!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scott was great to deal with.
Scott was great to deal with. If he didn't know an answer he would find out instead of making something up. It was one of the best experiences buying a vehicle I've ever had. To get great service I am confident to recomend Scott. He kept his promises.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and extremely helpful.
Friendly and extremely helpful. Dave Faithful goes out of his way for his customers to make sure they get what they are looking for
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave at island ford helped me into a car I fell in love
Dave at island ford helped me into a car I fell in love with! Absolutely no pressure trying to sell me any old car but let me go thru what I wanted to drive and test drive them. The whole process was refreshing and relaxing amazing service from start to finish. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Simon was great to work with and was very good providing
Simon was great to work with and was very good providing us updates on production and delivery timing. The overall experience was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
As a driver with 60 years road experience, there is still
As a driver with 60 years road experience, there is still a lot to learn when purchasing a hybrid for the first time, so it is critical to have a competent person not only to facilitate a sale/purchase, but also to coach on this hi-tech machine. Simon Young is such a person, knowledgeable, courteous, and patient: an outstanding individual.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave was professional, courteous and extremely
Dave was professional, courteous and extremely knowledgeable. Sourced the ideal vehicle for my needs. Acquisition experience was seamless with no surprises. Dave was extremely thorough on delivery and surpassed my expectations, would highly recommend Dave and Island Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Island Ford is a beautiful state-of-the-art dealership in
Island Ford is a beautiful state-of-the-art dealership in an easy-to-access location right off the highway. We have bought multiple vehicles via Dave Faithfull and will continue to do so in the future. After experiencing high-pressure salesman in other dealerships, Island Ford was a refreshing change with a more relaxed approach to doing business. I recommend visiting this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
