Reviews
Very personable people at this dealership, from great and
Very personable people at this dealership, from great and knowledgeable sale’s people to awesome business manager!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We would recommend Simon Young as a great sales person
Bought my last truck from Dave in 2004, he was great to
Bought my last truck from Dave in 2004, he was great to deal with then so I went looking for him for this purchase, he knows his stuff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Terrible sales experience
Sales adds costs to the final agreement that they conveniently failed to tell you about. Look very closely at anything you sign if you choose to buy from them . I won't again .
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I only have great things to say about this dealership.
I only have great things to say about this dealership. We weren't even planning on buying a vehicle right that day and ended up going back to Victoria with a new Bronco! The sales representative Simon was so friendly and knowledgeable and was a pleasure to deal with. The sales manager was great too. I've certainly had painful experiences in the past at car dealerships but this was an entirely different experience. It was our first purchase at Island Ford but it won't be our last. I wouldn't hesitate to buy there again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been involved in two vehicle purchases and both
I have been involved in two vehicle purchases and both times extra costs were added on that were never talked about or mentioned at any time . If you choose to buy from Island Ford make sure you triple check , especially the fine print , any paper or form they want you to sign to make sure it's what was discussed . Not the type of BS I would expect to see at an established Ford dealer . I'll never be back . Buyer Beware !!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It was a great experience with everyone being kind and
It was a great experience with everyone being kind and helpful in the purchase of our new truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst car experience ever.
Worst car experience ever. My salesman, Amado, would ignore all my texts for weeks until I call the store and he would pick up. The sales manager, Kyle martin, wouldn't return my call until 2 weeks later. I was fed up with these people so I had to fight for my deposit back. Cars are also marked up 10-15k above msrp. I was able to find a ford maverick at a closer location for 10k cheaper than what I had a deposit on.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We have purchased our 7th vehicle from Dave Faithfull.
We have purchased our 7th vehicle from Dave Faithfull. Always a great experience. With Dave's knowleadge and experience he always goes the extra mile to make sure you are completely satisfied with your purchase. Thanks to Edie in making the transaction seemless. I reccommend Dave and Island Ford to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Also want to give a thank you to Boris for looking after my all my vehicle service .
Dave was such a great guy to meet at the Ford dealership
Dave was such a great guy to meet at the Ford dealership when we bought our Ford explorer. Breath of fresh air. Highly knowledgeable about every little detail on our car. He's the guy you feel as if you have known him for years. Very happy, cheerful and abit goofy..Thanks for all your help and teaching me about the ford app. Edie made transactions simple fast through email. Was a win win. Thanks guys 😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave, a long time family friend and family car salesman,
Dave, a long time family friend and family car salesman, was once again amazing with helping us purchase a used Dodge Journey. I will always refer and recommend Island Ford and Dave Faithfull to anybody that asks looking for a new or used vehicle. This is the place to go if you want great service and great advice!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
