Reviews
Highly Recommend Island Ford in Duncan, B.C.
My Sales Professional, Dallas Hill was amazing. Communication prior to me coming into Island Ford Superstore in Duncan was really appreciated. I had time and support to find exactly what I wanted and had any questions answered very quickly, even in the evenings and on the weekend. Dallas was very efficient and knowledgeable when I came into the dealership and was quick to have my truck appraised for a trade in and take me test driving in the cars I was interested in. He quickly gathered the information needed to get the process started for me to leave with a car that I love. He even checked in with me a few days later to see if everything was still to my satisfaction. Best experience ever! Thanks so much Dallas and also to the Sales Manager, Ryan Leverette and Business Manager, Ryan Provencal! A fantastic team that gets you exactly what you want. They exceeded my expectations and I definitely recommend them as the #1 dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The whole sales force, from management down are proffesional
David Faithfull & Bryan Flynn are stand up guys in our community. I will always shop local and with these guys. The will look after you after the sale too
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Go here first to get a vehicle on the island
Jesse and the staff where great and able to work a deal with me, also gave me a good trade in value on my civic
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience.
Fair and friendly customer service. No pressure, no cheesy sales tactics. Just people helping people. Matt Cadzow is genuine and professional. I'll be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing experience!
I had an amazing experience buying my first car at island ford. David Faithfull and Ryan Provencal really went above and beyond for me. Would recommend to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, very helpful.
I just purchased an SUV through Jesse at Island Ford. My circumstances were a bit unusual as I had to wait a month after choosing the vehicle and I live more than an hour away. I had sold my house and was very busy getting ready. Jesse very cheerfully brought the vehicle to me and let me test drive in my own area, then we arranged paperwork and information via email and phone calls. Jesse was always cheerful, professional, and helpful. I now have the SUV, once again delivered to me. I was thrilled at how well I was looked after.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service and Delivered Vehicle to Victoria!
Dallas was great. Contacted me back right away after my first inquiry, followed through with delivery to Victoria after purchase. Start to finish very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Buying from Eli and the team was a very good experience we were treated so well and our needs considered we did not feel pressured at all and Eli and the manager were willing to deal and that's something we like a very pleasant experience all over and we love the car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Loved the whole experience here.
Loved the whole experience here. Jesse kept looking until he found the vehicle we wanted and then drove it to our business so that we could take a look at it. A pleasure to do business here.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Fantastic service
Rob was very professional, the ease of doing business was so smooth - I looked out at my new car and was shocked that it was parked in my driveway, at no time did it feel like a sale transaction
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
