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Island Ford

(1,191 reviews)
2019 state dealer award
View 12 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Ford from DealerRater.

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Best Dealership on the Island!

One of the best dealerships I have been to. The sales team worked with us to find the right vehicle and the right price. The service department has been excellent with routine maintenance and repair work. And now with the customer relations department up and running any problems that are discovered are addressed immediately. They are a highly dedicated group of people with the goal of not just selling you a vehicle, but the right vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing !!!!

Absolutely amazing customer service. Dave is really like family. Ford never disappoints. I have been with them for 18 years and would never go anywhere else. They actually care about what u want and do everything to help u get it. Island Ford rocks!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My experience with Island Ford

I've received the best of service with Island Ford. In fact I cannot find the right words to say the service I've received in the last week from Deanna our service Rep that would explain the excellent service we've received from her and the kindness from the customer service rep on our visit to Island Ford. It's an above excellent dealership..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good experience

Taylor was great. Very helpful. I would recommend him to my friends or family. I really like my new car and am very happy with everything.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

Just got home with my Certified Pre-Owned 2017 Escape Titanium and I couldn't be happier. The vehicle and the while experience at Island Ford has more than exceeded expectation. My sales professional Sandra Jurcic, sales manager Ryan Leverette and business manager Ryan Provencal were all friendly and professional and made the whole process pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

Why i gave rating because sales people go above an beyond an make the buying experience as painless as possible and enjoyable would definitely recommend going to island ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

All around great experience

I recently bought a car from Robbie Big Wheels! The whole crew made the experience smooth and fun. Robert was down to earth, honest and easy to work with. Even though our trip to Duncan was actually about going to home depot we stopped at island ford first. Thanks Island Ford for our new baby😁. We couldn’t be happier about our new car and staff that made it happen. We will be recommending to friends. K&M

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy Peasy

Amazing friendly staff who are dedicated and willing to help find the perfect vehicle for our family! We had a super stress free experience purchasing our new truck and will definitely return in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome

Went in to purchase a new vehicle. My sales representative was Sandra. I found Sandra to be most helpful and very knowledgeable. I didn't end up purchasing a new vehicle as Sandra suggested we look at a 2017 Demo car. It had all the bells and whistles and everything else I wanted in a vehicle. Thanks Sandra for your patience and for you help. You are a rock star.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

sales rep

It is so nice to have someone with the ability and knowledge to know what you want and do this with unbelievable curtoutesy and patience This is our second purchase from Rob!!!!!!!!!!! Thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.