Skip to main content

Island Ford

(1,191 reviews)
2019 state dealer award
View 12 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Buying a new F150

We had a wonderful experience at Island Ford whilst purchasing our new family truck, the whole process went smoothly and was enjoyable mainly due to the Sales associate Jesse Hockin who was with us every step of the way! Well done Jesse and well done Island Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome!!

I recently purchased a 2014 Edge and cannot say enough good things about Sandra Jurcic and my whole experience at Island Ford. I will definitely be back to see Sandra for vehicles in the future. Also want to mention Deanna in the service department for her excellent customer service when I came in for my new tires and inspection. Thanks to you both for making us feel like family and taking such good care of me during the whole experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

service

I purchased a 2014 F 150 last Friday. I was so pleased with Rob Dermott and everyone at the dealership. Susie was so good at making sure that I had the best courtesy vehicle ( 2018 F 150 - which I LOVED driving ) while my 'new' truck received all its little repairs and making sure that everything was taken care of before I took my truck home . Great customer service which is so lost these days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

So easy

Dave makes it so easy to buy a car your a fool if you spend/waste any of your time surfing the internet for a vehicle. Call Dave, tell him your price range, tell him what you want, pour yourself a drink and just wait for Dave to call with the perfect car at your perfect price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great

We are happy with our new truck which we feel was reasonable priced. We are thankful for all the help from all the staff at Island Ford and for their professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing customer service!

Robert ,went above and beyond to find a car that suites me perfectly. I went in with a list, and all the boxes were ticked. They have a wonderful lounge that lets you relax and feel at ease. Robert did all the work and I just drove away as a satisfied customer. Robert made buying a car fun and stress free. Thank you Ford , you have great Staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

exceptional care and detail

I really feel everyone takes great care and interest in all my questions and all my service needs. I am well taken care of and feel I can trust every issue to be dealt with professionally and fairly. Glad to have bought my great 150 from Ford... Great team and super atmosphere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

As always Reliable and Helpful

We have bought several vehicles from Dave over the last 12 years. In our recent purchase, as always he was attentive to detail and diligent in finding the right vehicle and a fair deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good and fair friendly staff

Because service was fast good no bull good clean deal with no surprise good bathroom s coffee was fresh clean fresh building good TV's and clean lot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worth the trip and Great experience!

Rob Dermott was an amazing Sales professional, stepping up and going the extra mile! The crew at Island Ford were professional, knowledgeable and great to work with! When I need an upgrade I am definitely going back to Island Ford, best service... best price!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.