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Scarborough Toyota Scion

(1,372 reviews)
2023 consumer dealer award
View 9 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scarborough Toyota Scion from DealerRater.

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Overall pleasurable experience!

The collaborative team approach that exists at Scarborough Toyota is seamlessly amazing! I just purchased a previously owned 2012 Toyota Camry XLE to replace my 1997 Toyota Camry CE and the entire process was pleasant and efficient. From Jeanneth Lagman, in service, who I have dealt with for a long time. She is personable, knowledgeable and efficient. I appreciated her upfront candor when she recommend that it was time to start looking for a new vehicle as opposed to spending a large amount of money fixing up an old one. I was at the right place at the right time! Jeanneth introduced me to Lito Santiago and he listened to my specifications and found the right vehicle for my needs. Lito was efficient and courteous throughout the transaction, even spending extra time to ensure I was familiar with the new technology before releasing the vehicle. Gord De Castro and Justin Griffin were very quick to follow up once the purchase was finalized, to ensure every aspect was satisfactory. I will definitely recommend Scarborough Toyota to my friends and relatives. I am content with my Toyota Camry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Customer Service and Professionalism

I had an amazing experience with Toyota Scarborough with the help of BoB as my advisor and Edward in Finance. What a great team, l really appreciate you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

George Pap is a SUPER STAR!!!

George helped me secure a car, also with Edward the Finance person guiding through and ensuring an approval to facilitate the buying of the car. I would recommend this dealership again and again. If you thinking of your next car, dont hesitate to contact George Papathanasiou. Regards.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service from Start to Finish!

Our 2019 RAV4 LE Hybrid is the third vehicle we purchased through Pauline in 14 years. Warm, personable and always willing to listen, she treats the customer with respect and never tries to oversell or push you in any way. She takes the anxiety out of the car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always Great and Friendly Service

The team at Scarborough Toyota have taken amazing care of my vehicle over the years, making sure it is safe and reliable on the road. I drive a lot and they make great recommendations without pushing my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Fast and Furious

He let you decide what you want, what are your desires and shares his experiences in details to help you decide on your future vehicle. He facilitates the immediate release of the vehicle in a matter of days the car is available for you to ride on for me that was so fast to release your desired vehicle.He also explains and demonstrate the features of the vehicle for your convenience and for you to be able to enjoy your car to the fullest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Service par excellence

Lito Santiago had been very helpful in our first car purchase. He was very knowledgeable and answered all our questions competently. He walked us through the whole process with ease and good humour. Thank you. ~ Nito of Scarborough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Excellent service

It was a great experience I had at this location. She was very friendly and professional. I recommend her to any customer. I'm totally satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome and excellent service

Long driving everyday! Thus; oil change maintenance is mandatory. I've always coming for oil change maintenance on this location because of quick service. Not only that, a very cool and calm spirit (like a lamb), a Filipino advisor who talk harmlessly makes a hard day enlightened. How will I not come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

An extremely Kind and helpful man! Best experience.

An Amazing person who really take care of his clients!! I usually preferred this location for Service of My Camry! Totally satisfied... Best of Luck for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.