I was turned away from purchasing ANY car from IA even though I had a hefty down payment and co-signer. Trying to figure out if I was discriminated against... because of bad credit or it was the fact that I was there on a Saturday at 4:00pm and they close at 6:00 pm that day? Either way, it’s HORRIBLE Customer service.
The women who showed me around was very friendly and not pushy! Enjoyed my experience there.