Auto Empire of Arlington

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 26, 2017

    When we arrived to see a car that was listed on their website, a "salesman" emerges from the back with an unlit cigarette dangling from his lips. He proceeds... to guide us towards the vehicle of interest. While walking to car, we ask about test driving it and he replies, "Nope, not until I know how you're paying for it." WHAT, we must talk $ before I drive a 12 year old vehicle?!? We should have left then, but we didn't. Next, he opened the doors and let us sit in it. Well, the thing was in HORRIBLE shape. There was trash all over the floor (used plastic spoons, rubber bands, etc). The salesman then says, "I've been driving this for awhile, put about 700 miles on it and I am really sloppy. But I'll get it cleaned for you, our detailer quit last week but I'll find someone to get it cleaned up" ?!? Needless to say, we passed on that car and he recommended we view another similiar vehicle. It was in slightly better shape (assumingly so because it hadn't been used as his personal vehicle). This time, my husband requested a test drive and he says, "She a'int gonna crash my truck, is she????? We then got in our truck and left. *Happy ending, we bought my dream truck 20 miles away at a far more professional dealership an hour later!*

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2017

    The personal are the best of the best they’re very helpful the service it’s the best they make you feel like if you are a family member. I always going... to be very thankful with them. It’s my first time ever that I buy a car in USA and they help me out with everything even with stuff not related to their business. If you wantto purshase a car this is the best place I highly recommend it. I guarantee you that you’re not going to regret it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 31, 2017

    We were shopping for a family car and happened to drive by AUTO EMPIRE OF ARLINGTON. We narrowed it down to three cars. The sales people were extremely... helpful and professional at all stages of the process! We bought our Audi A8 yesterday and are THRILLED with our purchase! We are especially happy with the service we received! There was a small issue with the brake pads and the dealership was eager to fix the problem before we drove the car off their lot to make sure we were happy with our decision! Thank you, Sam and Moe and everyone at AUTO EMPIRE!!! We will recommend you to ALL our friends and family!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2017

    This dealership was top notch! Buying a car from Auto Empire was a great experience. I called them about a car I seen online.. Mo went above and beyond... to make sure I purchased the car I was most comfortable with. He gave me input and his advice, but was in no way pushy what-so-ever. After I decided on a Car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Big Mo, Ruby , Sam and the rest of the crew to anyone who is looking for a used vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 7, 2017

    I am more then happy with my new first Mercedes I have ever purchased. The process from driving the car to doing the paper work with there "No hassle price... " had me feel comfortable. I will be back in a couple years to do business with you all. Thank you Sam and the rest of the Auto Empire team. Kind Regards, Brandon

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 18, 2017

    They Ran my credit, approved me (750 credit score), I got a one way rental car ($260) to drive frm NC to them to get the car and they went up on the price... at the last minute. How can they be trusted if they dont honor their word!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2017

    Just purchased a vehicle from Car Line of Arlington, it was a great experience . No hidden fees or surprises. Very Honest and Straight Forward. Got a great... deal for a great car...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 12, 2017

    I was looking for a car due to my 1998 Nissan Maxima breaking down on me on the way to picking up this girl for a date and pretty much messed up right... there when I couldnt even pick her up. I knew it was time for me to search for a new car when that happened. I went through at least 7 dealerships before coming to carline of arlington and I left all them without a car. Rubi and the fellas took care of me right when I came to their lot. They got me approved for my beautiful BMW 328i coupe. I did not think id be leaving with this car but they got it done for me. If you want your expectations exceded then carline of arlington is your dealer. THANKS A LOT GUYS!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2017

    Thank you for helping us get into our dream car. The staff was amazing and was great to work with. I would recommend them to anyone that is in need of... a car. Thanks, Derrick

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?