Don Franklin Nissan

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Sales
Service Closed

Don Franklin Nissan Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2017

Welcome to the Don Franklin Lexington Nissan!

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We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

Ask about our EXCLUSIVE Don Franklin Loyalty Program!

"Respect And Trust Come Standard With Us"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 14, 2018

    Have leased cars from Glenn Nissan twice. Used service department for maintenance & repairs. Always had exceptional service. Now call to schedule... maintenance service & was told they are booked up until 5 days in advance. Before, you could leave car & they would work you in for an oil change...wasn’t even offered. Advised I may need to go somewhere else & then was told that they had a “sudden” cancellation & to bring it in. Just the whole demeanor of service staff different & I feel very rude. Not the same. Will not go back to that service department & will check into getting my lease transferred to another dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    July 5, 2018

    My wife just purchased a 2015 Range Rover that the lady that sold it to her said it was a local trade from someone across the road then to later hear from... the manager that it was a action vehicle also had to clean the car at home after they attempted to at the dealership

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 1, 2018

    After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don... Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 16, 2017

    Jennifer Belcher at Nissan is a dedicated, professional salesperson.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star Review!

  • 5.0 out of 5
    November 25, 2017

    The overall experience at Don Franklin Nissan was excellent. I purchased a new 2017 Nissan Murano and I could not be happier with the excellent service... and the overall buying experience at this dealership. The sales associate you helped me was Greg and he was awesome. He went above and beyond to make sure the deal went through the same day. I would highly recommend Greg and Don Franklin Nissan to all!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tawnya, Thanks for the great review and we hope you continue to enjoy your new Murano!

  • 5.0 out of 5
    November 8, 2017

    We just bought a 2017 Nissan Rouge from Don Franklin. This was one of the best car buying experiences we ever had. Mark Watson was great. He listened... to what we wanted and didn't try to push us to something we didn't want. There was no going back and forth with the price or our trade-in. I would recommend Don Franklin to everyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Charles, Thanks for the great review and we hope you enjoy your new Nissan Rogue!

  • 5.0 out of 5
    October 23, 2017

    Just bought a 2017 Titan, Chris Walls was a super sales rep. Knowledgeable, proactive and he's a veteran like me. Overall a great buying experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Karl, Thanks so much for the review. I know Chris really enjoyed working with you as well. We really appreciate your business and look forward to se...rving your vehicle needs for many years to come.

  • 5.0 out of 5
    October 1, 2017

    Just bought a used car from Don Franklin. Chris Walls was our sales person. He was great to deal with. He listened to our desires in a vehicle. He was... knowledge of the vehicle particularly the "bells and whistles" and assisted us in getting to know the capabilities of vehicle. Thanks Chris for your great service!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Chuck, Thanks for the wonderful review. We really appreciate your families business and look forward to helping you with all your vehicle needs for m...any years down the road.

  • 5.0 out of 5
    September 10, 2017

    We were looking to purchase one vehicle only and instead left with two! Everyone was so patient with me and my family, I had my kids with me and Chris... Walls was so patient and understanding. Customer service is beyond expectations and everyone went an extra mile to keep my us satisfied. Right from the beginning, Chris worked with our price range and was very patient bringing us cars to try so our kids (yong kids) wouldn't have to walk. He was able to get us two cars with a trade in that we owed money to within our price range. We were shocked when he said it was a done deal! There's a room in the back with drinks , food and games for kids and after purchasing two brand new vehicles and trading one in it was a much thanked feature of the dealer. Chris walls was able to make a great business for us and we are so happy!!! Thank you Chris !! We will surely do business with you when our leases are up and I will recommend you to anybody who is search of a new vehicle. Thank you again ¿

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    WOW! Thanks so much for the glowing review Marbel. We are so glad we could exceed your expectations when purchasing your new vehicles. Welcome to th...e family and thanks for your business! We look forward to helping you with all your vehicle needs for many years to come.

  • 5.0 out of 5
    September 2, 2017

    This is a great place to get your car. We went in right before they closed in the pouring rain and Chris Walls took great care of us through our car purchase.... I would recommend this dealership to anyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the nice review JD! We really appreciate your business and look forward to servicing your transportation needs for years to come.

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