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Gave me a crap offer for my car that was in tip tip
Gave me a crap offer for my car that was in tip tip shape. 249 dollars to be exact. A buddy of mine has same car make, model and same year they offered him 10,000. My car had no issues, even had a hitch added and brand new tires no accidents or scratches.
When purchasing the vehicle we had no issues, that
When purchasing the vehicle we had no issues, that process was relatively simple. However, be prepared to reach out to Carvana because they do not reach out to you for updates. I waited almost a week after purchasing the vehicle, finally called and they began to work on the shipment. The main headache is the registration. I purchased the vehicle back in August, and my temporary tag’s expired today (11/25). I still don’t have permanent tags for my vehicle. I call weekly and they continue to say “I don’t see any issues.” Today I called and let them know my tags expire and they told me to go down to my local tax office and get a temporary tag extension. They literally acted like they didn’t care. I asked when I should expect to have my permanent tags and they said “you can get three extensions in your state, so we will cross that bridge when we get there.” Avoid this place. Use your local dealers, or someone you know you can trust and that has good customer service. This place doesn’t.
A simple and efficient experience!
A simple and efficient experience! I’d recommend and use Carvana again. I enjoyed being able to search cars and the checkout was seamless.
Very friendly easy to work with process.
Very friendly easy to work with process. Website was easy to navigate and every individual was helpful
DO NOT DO BUSINESS WITH THIS COMPANY.
DO NOT DO BUSINESS WITH THIS COMPANY. They offered me $14k for my vehicle. I was told that the offer would not change as long at the mileage was within 1k of the reported number. My daughter drove the vehicle home from college (500 miles). Trying to be up front, I made the mistake of reporting the add'l 500 miles - my offer dropped over $4,000 !!!!! Liars and crooks - stay away!
I enjoyed the whole purchase experience.
I enjoyed the whole purchase experience. It’s the most convenient and safe way to purchase a vehicle. The selection is unlimited and the 7 day guarantee is perfect for me. Everyone was super informative and not pushy at all. The process is perfectly designed with the buyer in mind. I loved it!!!
Could make the up front purchasing process a little bit
Could make the up front purchasing process a little bit easier and add more time to get items ready to send or at least note this somewhere up front so people don't have to rush to get everything in only 30 minutes
Love the car, delivery and delivery person can’t get my
Love the car, delivery and delivery person can’t get my hands free service to work car interior was in good condition and just minor scratches on the exterior that were mentioned the car feels like a 2023 very smooth ride , loving it for the price.
Everything went well until delivery when the first
Everything went well until delivery when the first vehicle was delivered with a problem right away. Then the second vehicle was delivered wrecked. I Love my truck, I will love it better once it is repaired.
Best experience I have had in buying a car ever!
Best experience I have had in buying a car ever! From start to delivery Carvana kept me informed in ever step. Their streamline paperwork was a dream. Everything they told me was 100 percent correct. Upon delivery I saw two minor items on the vehicle that I pointed out to the driver. She took pictures and submitted the claim to their warranty claim. The next day I got an email telling me what to do. Best warranty on a used car I have ever seen. I can’t believe buying a car could be so easy. I would definitely buy another vehicle from Carvana.