Cadillac of New Orleans Hours
"Serving an iconic city with classic luxury."
The experience was pleasant. The salesman and everyone involved made put forth the effort to make sure that I was comfortable with my purchase. The salesman,... Guy, even drove the vehicle to my home to make sure it was the type of vehicle I needed for my husband who has difficulty getting in and out of cars. I appreciated that.
Hi, thanks for your praise and kind comments about our team.
Very professional, friendly from the sales to the service when I brought my car in for routine service.
I brought my car in for tire rotation and oil change. I?m not sure my tires were rotated but I could be mistaken . I have a rim that is damaged and don?t... think it moved from the place it was in at time of car delivered to dealership. .
Thank you for the review. We truly appreciate the opportunity to service your automotive needs. Our records do indicate that your tires were rotated.... However if you would like us to take an additional look at your vehicle to be sure, we are happy to do so to ensure your complete satisfaction. Please feel free to reach out to our service manager, Mr. Pat Graham. Our number is 504-708-2977, We look forward to assisting you in the future.
My salesman, Leonard Young, was the reason I purchased a Cadillac. He went out of his way a find the car that fit my requirements. I am very pleased... with the car. He was very knowledgeable, very patience and a pleasure to work with.
We're glad to hear you found our staff was so knowledgeable and helpful!
One of the best. Prompt service. Caring employees. Good notifications when service is required
We're pleased to know we have been able to exceed your expectations and really help you out!
Overall a good experience. I do have to return for some sight modifications to my wheel tire alignment, but the staff was very helpful and had no problem... with my request for a follow up. It also took a while for my repairs to be completed, partly due to capacity in the service department, but also due to my insurance company sourcing damaged parts.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs.
Everyone was very polite and so kind. Thanks a bunch.
Marie is an exceptional service employee. She made my visit delightful.
The service dept is horrible. Their customer service is poor and they have no consideration of your time. Your business is not appreciated there and I... will not give them my business anymore. I will recommend that my friends, family and colleagues not do any business there.
Hi, thank you for taking the time to leave us your honest feedback. Dissatisfied Customer, thank you for bringing this unfortunate experience to our a...ttention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.
FINANCE PERSON LIED ABOUT WARRANTIES/PROTECTION, WHICH I REQUESTED IN WRITING. HE REFUSED SAYING "NOT NECESSARY IT IS IN SYSTEM." HE'S GONE AND WITHOUT... RECORD I DONT HAVE THOSE PROTECTIONS VERBALLY PROMISED TO ME IN SPITE OF A MANAGER WITNESSING THE EXCHANGE.