Front tires striped and replaced with bald tires after I committed to car. Car only made it to gallop before transmission acted up. Title bad.
Salesman worked very hard to insure we were given a vehicle not just at a well-price, but a quality vehicle that we love. Definitely would recommend to... others.
Purchased a 2011 Chrysler Town and Country Van from this car lot from salesman "Mousa" traded my car in a super clean Convertible New Beetle and paid cash... difference thought all was good. well I went to register it and get the title in my name at the NM MVD they couldn't register it Why because it had a lien on it from another finance company. I told Mousa he said he would take care it didn't do a xxxx thing just got the run around, lucky there was paperwork from the Dealership that had it before that sent it to Auction (where Car1 auto sales bought it from) I contacted them (Casa Chrysler) and they where able to get me the Lien release and they paid the lein off themselves (Casa Chrysler) but I could not get the release myself from the Auction Manheim. Casa had to send it to Manheim and Car 1 had to pick it up well I told them they said they went there to Manheim and no one knew about it' I called Casa and they tried to call Car 1 Auto Sales and they would not answer (they monitor there caller id) don't know why they wouldn't talk to Casa, Casa did all the work. Manheim said Nobody from Car 1 Auto sales had been there or called them about the release. well I called Casa and Manheim Auction's and they told me to come and get it so I was lucky Manheim gave it to me or I would not of been able to register the Van. also when I purchased the Van it didn't have the owners manual and the headlight had moisture in it. so as part of the deal also typed into the paperwork under we OWE they agreed to buy me a Owner Manual and 2 Brand New Headlights well I call them and they won't answer the phone and when they do someone else answers the phone and says Mousa isn't in will call back never does. So I would not recommend buying from this Dealership I know I won't be back nor will sent anybody there. STAY AWAY! I see this Dealer has a 5 Star rating I wonder if they are fake? that is why I went there because of the review rating but I believe these rating some are made up. I can't say enough for Mark's Casa Chrysler now they get 5 stars from me Emma was a HUGE help with this.
i had a problem with my car but they went to the edge of the earth to fix it i would go back there to buy again
Average to below average experience after the purchase. Lack of attn to detail. Car horn doesn't work. No spare key, owner's manual, or clean wash.
Moss went out of his way to put me in a nice Subaru. He even offered suggestions on how to save money on insurance and registration fees. Also took me... to return my rental car.
Man if it weren't for Ali and this awesome car lot that got me in a car just 1 week after my accident they work very fast to make sure you get the best... deal possible thanks car 1 auto sales
Thank you for the beautiful car it was very easy and simple