Virginia Luxury Motors

2.6 out of 5 (2.6) 5 reviews

Average Rating

2.6 out of 52.6
5 lifetime reviews.
this dealer
2.0 out of 5
Customer Service
1.0 out of 5
Quality of Repair
2.4 out of 5
Overall Facilities
3.0 out of 5
Buying Process
Not Applicable
Friendliness
Not Applicable
Pricing
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Reviews

  • June 14, 2017

    Sean (Sales) and Kyle (Finance) were wonderful and knowledgeable. I saw a great deal on a Honda Pilot with 84 mi the night before and they contacted ...me the next day. As a working mom, I could not get there before they closed - so they stayed open just for me! Without a sure sell, Kyle started the loan approval process before I got there. While I drove the Honda, they assessed my trade-in. A couple of hours later I drove home with a "new to me" vehicle. Quick, accommodating and low pressure compared to other big name dealerships.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you so much Kerri. We greatly appreciate your business and your kind remarks.


  • 1.0 out of 5
    March 8, 2018

    No one was there to help to see Audi, after 15 minute one guy came & asked me to wait than disappear. I have heard about this dealership, Will never g...o back. Not recommended at all

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    March 6, 2018

    Very worst experienxe with the customer service & most of the car are just looks in good shape but be careful if you are buying, Kyle is the worst per...son to deal with. He pretend that He has the best knowledge but its totally wasted of times buying any of the car from this unprofessional place. Please read the car details, they have some wrong information too.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    November 12, 2017

    Two weeks ago I¿ went to buy a car and I¿ met a nice gentleman and saw 2 cars I¿ was interested and went road test both of them. Choose one I¿ like ...and made a deal that day with my trade in which I¿ thought I¿ I¿ got fair deal and bought my self a dream car A Maserati. They prepared it for me without any hassle and did the paperwork and pick it up. They treated me with respect and felt very comfortable. Drive it now very happy with it so far.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    June 21, 2017

    Went to look at a vehicle that was advertised online. Got there no one to help. Couldn't find a sales person but did find the car it sat in the lot wi...th 60 other cars with Dry rotted tires and no prices or anything on any car. I then went to the company's website and couldn't find any of the vehicles on the lot on any of the 3 different dealers sites that were listed there. I came looking to BUY and it's hard to buy without help.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 6 found this review helpful. Did you?