Franklin Chevrolet Buick GMC

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Franklin Chevrolet Buick GMC Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2017

Franklin Chevrolet Buick GMC serves as your ideal GM dealership. At our dealership, we focus on our customers and strive

...

to improve the community with our dedicated work. We sell high quality new and used cars to our Franklin Buick and Chevrolet customers. Check out our site to schedule service, or to order parts. Franklin GMC truck drivers can request financing or stop by for a test drive. We would like to invite our Portsmouth, VA Chevrolet, GMC & Buick customers to explore our extensive vehicle inventory. You won't find a harder working Suffolk Chevrolet, Buick or GMC source!

"YOUR DREAM CAR IS CLOSER THAN YOU IMAGINED!!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 2, 2020

    Randy Parker and the team met my needs and provided a pleasurable experience in the purchase of the 2014 Sierra. We will be repeat customers.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Be...st, Philip Burroughs General Manager - philip@franklinchevybuickgmc.com

  • 5.0 out of 5
    June 23, 2019

    As always, Franklin Chevrolet demonstrated the highest level of professionalism and courtesy.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave this review, Albert. Our team strives to build long-term relationships by delivering amazing service to each of... our guests. We appreciate your business and look forward to working with you again! Best, Philip Burroughs General Manager - philip@franklinchevybuickgmc.com

  • June 20, 2018

    Awesome staff not pushy and very helpfull. Outstanding more than willing to do business again when come time to car shop. Left with s new used truck that... I love and for a great price!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 29, 2019

    Very easy to work with, they made the buying process very easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Best, Philip Burroughs General Manager -philip@franklinchevybuickgmc.com

  • 5.0 out of 5
    March 21, 2019

    The service and hospitality was great. I was kept informed. Service personnel took care of extended warranty info.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review, Wayne. We want to assure that all of our customers are informed and all of their needs are met when it comes to their veh...icle. Please come back and see us again in the future with anything else you might need. Take care! Best, Philip Burroughs General Manager - philip@franklinchevybuickgmc.com

  • 5.0 out of 5
    April 18, 2018

    GM financial is awesome. I got a low interest-rate then I would have from the bank. My sales person Kenny Clemmons has helped me purchase several cars... over the years. The Owners son and the business manager were very kind and polite. I will be a GM customer for life!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 7, 2018

    Very professional staff with absolutely no high pressure to buy. Kind and considerate throughout the entire process. They understand you and your desire... to purchase a vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2018

    Happy with scheduling.Happy with taking my car when promised. Happy with explanation of service performed. I will definitely return to this dealership... for future service even though I live one and one half hour away.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Mr. Story, I appreciate your driving this far and look forward to helping you in the future. I hope you have a great weekend, Tommy Weaver.

  • 5.0 out of 5
    September 26, 2017

    Fast great experience,would highly recommend!!Customer service was excellent,David in the service department was very easy to deal with and handed the... issue with no problems!I was definitely recommend this dealership to friends and family!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 24, 2017

    Franklin Chevrolet Buick GMC Dealership provided a wonderful experience for shopping for our new vehicle. Mike and Alex pointed out everything about the... vehicle and all of their functions, while Philip was helpful with the financing. Thank you for an enjoyable experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?