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We make sure you get the best deal with the car that is made just for you.","emailTxt":"DealDiva@MatthewsMotors.Com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114210/employees/8f411863cde9.jpg","drDealerId":114210,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":590441,"firstName":"Cassidy","lastName":"Pope","titleText":"Vehicle Sales Specialist","emailTxt":"popecassidy000@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114210,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":471753,"personPtyId":36235225,"firstName":"Kevin","lastName":"Edwards","titleText":"Sales Manager","shortBioText":"I have been in the Automotive Industry for 6 years and my background was Retail. Customer service is my main concern whatever industry I\u001am in. It\u001as all about the customer.","emailTxt":"kbedwar@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":75,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114210/employees/41f73438fe15.jpg","drDealerId":114210,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1375315200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":446337,"personPtyId":33458759,"firstName":"Scott","lastName":"Noles","titleText":"General Manager","emailTxt":"scott@matthewsmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114210/employees/4ccab6cb4523.jpg","drDealerId":114210,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":471760,"personPtyId":36235226,"firstName":"John","lastName":"Dismukes","titleText":"Customer Relations Manager","shortBioText":"Customer Relations Manager · October 7, 2017 to present · Wilmington, North Carolina\r\n\r\nDirectly responsible and accountable for maximizing sales and delivering world class customer service at every point of contact at the greatest dealership on earth. \r\n\r\nStudied business at NC Wesleyan College in Rocky Mount, NC (BS in Business Administration) and global studies at UNC Greensboro (MA in Liberal Studies, minor in Global Studies), also studied Non-profit management at Duke University (Continuing Studies). \r\n\r\nI love working with people and finding solutions to fix their transportation issues. I love working with Matthews Motors because we go above and beyond what other dealerships are willing or able to do. I was a customer first and became an employee so that I could be a part of the greatest team in the automotive industry. 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Worked for other dealerships but nothing can compare to what Matthew's Motors offers for service before and after the sale! Truly a locally owned and family run business.","emailTxt":"Ellen.ingram89@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114210/employees/5af3f9557502.jpg","drDealerId":114210,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1359676800","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":427839,"personPtyId":31806095,"firstName":"Greg","lastName":"Duncan","titleText":"Inventory manager","shortBioText":"Hello my name is Greg Duncan I've lived in Wilmington N.C. all my life. I love cars. I have been in the car business for 16 years now. I'm married to my wonderful wife Annette. I have two kids Scott & Ginger and one grandson Ryan. 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Matthews Motors Wilmington

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 6:00 PM

Matthews Motors Wilmington Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2017

Since 1994, Matthews Motors has been involved in the North Carolina community through local charities and sponsorships.

...

We want to be that used car dealership that does business with you, your family and friends. From sales to service we hope to make you a customer for life by treating you how we too would like to be treated, which is known as the ?Golden Rule.? Matthews Motors is made up of three separate dealerships in Clayton, Goldsboro and Wilmington.

"HOME OF THE LIFETIME POWERTRAIN WARRANTY"

Reviews

4.8 out of 5 4.8
399 lifetime reviews. Includes reviews of Matthews Motors Wilmington from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 8, 2019

    From the time i walked in the door it was a great experience. Mr Gary talked to me and discussed how the process will work, went over all the details (warranty,... monthly payments etc). Even gave me an option for monthly payments. Would definitely recommend to anyone looking for a vehicle. Even stayed late to make sure i could drive away that night. Great selection and prices as well.

    5.0 out of 5
    Customer Service
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ellen Ingram

    Customer Realtions Specialist

    (4.9) 36 reviews

    Adam Santiago

    Finance Manager

    (4.8) 12 reviews

    Gary Scott

    Sales

    (4.6) 27 reviews

  • 5.0 out of 5
    November 1, 2019

    The representative Jerry was very nice and understanding he interacted with my son the entire time so we both enjoyed the experience. I'm so excited about... my new car journey!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Miranda Lewandoski

    Finance Manager

    (5.0) 216 reviews

    Pamela Dismukes

    Vehicle Sales Specialist

    (5.0) 52 reviews

    Jerry Todd Jr.

    Vehicle Sales Specialist

    NOT RATED

  • 5.0 out of 5
    October 31, 2019

    Absolutely hands down the Best place to go. Miranda and Pam took the time to get me exactly what I wanted. Literally, felt like they were there to guide... me through the entire process and never rushed through any of it. I drove over a hour and a half after speaking to Miranda on the phone and once I walked in the door, I was greeted but every employee. I was quickly introduced to Pam who spent hours showing me different cars and answering all of my questions. Long story short, this is the second car purchased here and I have and will only recommend Matthew Motors to my friends and family. This dealership is blessed to have these two remarkable women. Thank you again!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Miranda Lewandoski

    Finance Manager

    (5.0) 216 reviews

    Pamela Dismukes

    Vehicle Sales Specialist

    (5.0) 52 reviews

  • 5.0 out of 5
    October 27, 2019

    As always everyone at Matthew Motors are professional and makes you feel right at home. I had recently visited another dealership here in Wilmington and... the sale associates never approached me or asked if I need help. I finally left. While at Matthew's Motor I was checked on several times while I waited for my vehicle to be serviced.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Greg Duncan

    Inventory manager

    (4.9) 21 reviews

    Gary Scott

    Sales

    (4.6) 27 reviews

  • 5.0 out of 5
    October 25, 2019

    We all know buying the perfect car can we a long uneasy process, however, I had a great, fast, no bs experience. Cassidy Pope was my sales person. She... understood this would be my daughter's first car and that I needed to be assured she was getting a good car at a affordable price. Everyone there is so good to work with. My daughter is happy which makes me happy! I recommend anyone to go see Cassidy at Matthew's motors.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Miranda Lewandoski

    Finance Manager

    (5.0) 216 reviews

    Cassidy Pope

    Vehicle Sales Specialist

    (5.0) 5 reviews

    Ellen Ingram

    Customer Realtions Specialist

    (4.9) 36 reviews

  • 5.0 out of 5
    October 24, 2019

    We've bought three vehicles from Matthew's Motors and love shopping there! I would highly recommend buying a car from Matthew's Motors! Thank you all!

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Miranda Lewandoski

    Finance Manager

    (5.0) 216 reviews

    Pamela Dismukes

    Vehicle Sales Specialist

    (5.0) 52 reviews

    Kevin Edwards

    Sales Manager

    (5.0) 75 reviews

    Greg Duncan

    Inventory manager

    (4.9) 21 reviews

    Adam Santiago

    Finance Manager

    (4.8) 12 reviews

  • 5.0 out of 5
    October 24, 2019

    The is my second experience with Mathew Motor in one year. Their sales reps are amazing especially Gary. Who put me in a Cadillac CTS

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Krywy

    Sales Manager

    (4.9) 79 reviews

    Adam Santiago

    Finance Manager

    (4.8) 12 reviews

    Gary Scott

    Sales

    (4.6) 27 reviews

  • 5.0 out of 5
    October 14, 2019

    Great job by Cassidy. She was very helpful and knowledgeable about what would happen with my car buying experience. Cassidy made me feel very comfortable... with the process. The entire staff that was there talking to me and helping were excellent. There was one thing that I was told would happen and it did not and I hope it will be rectified. I will be recommending people to come to Matthews Motor for their car buying needs.

    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cassidy Pope

    Vehicle Sales Specialist

    (5.0) 5 reviews

    Scott Noles

    General Manager

    (5.0) 56 reviews

    Ellen Ingram

    Customer Realtions Specialist

    (4.9) 36 reviews

    Adam Santiago

    Finance Manager

    (4.8) 12 reviews

  • 4.0 out of 5
    October 10, 2019

    I recently purchased a vehicle from Matthews motors of Wilmington. I'm very pleased with the price of my vehicle and how easy it was to purchase. Unfortunately... when I picked up my car the detail work done did not meet my expectations. Which is very disappointing since I had a great experience otherwise. They left Velcro squares on my dashboard and the rest of the dashboard was dirty same with the windshield. The detail work seemed rushed and incomplete.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cassidy Pope

    Vehicle Sales Specialist

    (5.0) 5 reviews

    Adam Santiago

    Finance Manager

    (4.8) 12 reviews

  • 5.0 out of 5
    October 7, 2019

    We are very happy customers! My disabled sister needed a car badly and they were able to sell us a car in one visit. The 2017 Silver Nissan was 10 years... younger and had 50,000 less miles than the other cars she almost bought. Thank you for your superb service to us. We highly recommend you buy a car from Matthews Motors Wilmington!!!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Adam Santiago

    Finance Manager

    (4.8) 12 reviews

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