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Facebook was advertised credit forgiveness blah blah. Applied. The salesman Mike kept calling the wrong number even after we updated it. He tried to tell... us that it would be a few more days to get in touch with bank bc they were so busy....we had already been waiting going on 2 days. So I called and spoke to an extremely rude "sales manager " named Dennis. Told him we just wanted an answer. He said we were denied period. So the salesmen lie and the manager has zero people skills. I told him to cancel our information and never call us again. Do not fall for their false advertising. I think they get credit or a kick back for pulling people's credit. It matters if you have a repossession and all other credit forgiveness issues. He tried to say we had a repossession with Chrysler financing, but we never had a car financed with Chrysler. We had to let a Chrysler go back due to me losing my job, but it was financed with a local bank. So if you like lies, incompetent salesman, and false advertisement then go for it. If not.....beware! We filed a complaint with BBB. I wouldn't take a car from them for free. RUN!!!!!! EDIT: I looked through other reviews that were legitimate complaints and noticed that they always try to turn everyone of them around on the customer. I'm telling everyone I know. And I cannot wait for my opportunity to speak to BBB about the complaint we filed. Sick of dealerships lying.
From the time Chris Newton met me at the door my car buying experience was excellent. I had been to several dealerships in the area and was very stressed... out to say the least. Chris and all of the guys where very friendly and made me feel right at home. They had the truck I wanted at a great price and everything was a smooth process. THANKS CHRIS
Aaron and Josh were very helpful in getting us into a new van. No pressure buying and we were treated very respectfully. We would definitely recommend... this dealership.
I went in to purchase a used Jeep Renegade at Rogersville Chevy Chrysler Dodge Jeep Ram. Mike Collins was my salesman; he went above and beyond to help... me get my dream Jeep. Thanks for your hard work and dedication. Great experience
I went online to the dealership and was looking at new trucks and found the one I was interested in. Contacted the internet manager and told them I would... like to look at the truck on May 24. We arrived at 6:00, test drove the new truck and decided we were interested in it. Within an hour Richard Channell worked with us and made sure we got the deal we wanted and we left the dealership driving home our new truck.
I've been looking for a new truck for awhile, I found Rogersville CDJR on car Gurus, they had by far the best prices, I called and Mike Collins took my... call, he was very informative, set me up a time to come in for a test drive and met me at the door when I arrived, the whole staff was all nice to deal with, the finance manager was a great guy, from the time I arrived to my leaving I wasn't much more than 2 hrs at the dealership, I've spent a whole day and into the night before so this was great, and after a few days Mike Collins called to make sure I'm happy with my truck, great people, great service and great prices, I definitely recommend ROGERSVILLE CHRYSLER.
Drove 4 hours after talking to Mike Collins on the phone several times to come purchase a vehicle that they had. Had all the paper work ready to go when... I got there and everything went great. Great guy to buy from. I do feel there was a few things not mentioned about the vehicle that should have been with me driving 4 hours to purchase it, but I did leave with it in the end.
Bought a Jeep Grand Cherokee, Buying process was very quick and easy, friendly staff, 5 stars to salesman Mike Collins, worth the drive from Dandridge
Worked with mike to get things going was very helpful in every way with helping us out of a tough spot made every thing go very smoothly the whole staff... went out of their way to do all they could for us.
On November 11 my son purchased a new chevy spark. The buying process was a wonderful experience for my son. Every step of the sale process and car features... were explained to him. This was important being this was his first new car. He had been to a few dealerships prior to his visit a Rogersville Dodge. Originally he had looked for a sportier looking car. At his age and financial situation that was not practical. Dametrius and Josh his sales men explained how important building his credit was at his age and helped him make a responsible decision in choosing a car. We were treated like family and my husband and I feel they went above and beyond for us making sure we were happy with the purchase. My son is happy with his new car. Great job... Josh and Dametrius