Reviews
Outstanding service I am very pleased with Mr.
Outstanding service I am very pleased with Mr. Gallegos. I consider him to be an outstanding representative in the maintenance department.
Outstanding service I am very pleased with Mr.
Outstanding service I am very pleased with Mr. Gallegos. I consider him to be an outstanding representative in the maintenance department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would add a selection in the optional comments section
I would add a selection in the optional comments section below. I would suggest adding Not Applicable. In Question 2 below, it is not applicable as the service was under warranty.
I would add a selection in the optional comments section
I would add a selection in the optional comments section below. I would suggest adding Not Applicable. In Question 2 below, it is not applicable as the service was under warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great staff easily to set appointments and very friendly
Great staff easily to set appointments and very friendly and knowledgeable. Quick to get you access for service and transport to work was easy.
Great staff easily to set appointments and very friendly
Great staff easily to set appointments and very friendly and knowledgeable. Quick to get you access for service and transport to work was easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service, gave updates and gave me a loaner car.
Good service, gave updates and gave me a loaner car. Austin Murphy always does a great job
Good service, gave updates and gave me a loaner car.
Good service, gave updates and gave me a loaner car. Austin Murphy always does a great job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Beautiful new facility.
Beautiful new facility. Choosing to go ahead and have some extensive work done to fix several issues based on the excellent customer service and communication I received from Austin.
Beautiful new facility.
Beautiful new facility. Choosing to go ahead and have some extensive work done to fix several issues based on the excellent customer service and communication I received from Austin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The sales experience was seamless from the time we walked
The sales experience was seamless from the time we walked into the dealership, taking the test drive, and signing the deal. Jill and I were impressed with your dealership. We loved not being pressured to buy. Thank you for working with us to get the issues we were concerned about addressed. We are excited! Look forward to coming down for delivery. Have a great day.
The sales experience was seamless from the time we walked
The sales experience was seamless from the time we walked into the dealership, taking the test drive, and signing the deal. Jill and I were impressed with your dealership. We loved not being pressured to buy. Thank you for working with us to get the issues we were concerned about addressed. We are excited! Look forward to coming down for delivery. Have a great day.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience! We’re thrilled to hear that you and Jill enjoyed a smooth, pressure-free process and felt well taken care of throughout your visit. We’re just as excited for your upcoming delivery and can’t wait to welcome you back to the dealership!
Went for the inspection of the car and a few issues that
Went for the inspection of the car and a few issues that I was having , maintenance took care of them and I was satisfied
Went for the inspection of the car and a few issues that
Went for the inspection of the car and a few issues that I was having , maintenance took care of them and I was satisfied
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience! We're glad to hear that our maintenance team was able to address the issues during your inspection and that you left satisfied. Your feedback means a lot, and we're always here to help keep your vehicle running smoothly.
Austin took care of us.
Austin took care of us. Beautiful building. Could not have been better and thank you.
Austin took care of us.
Austin took care of us. Beautiful building. Could not have been better and thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're so glad Austin provided excellent care and that you enjoyed the beautiful building. It means a lot to hear your experience couldn’t have been better. We appreciate your visit and look forward to welcoming you back again at Sunset Volkswagen of Sarasota!
Always a pleasure going to Sunset Volkswagen Austin is
Always a pleasure going to Sunset Volkswagen Austin is very nice! Plus they give a complimentary car wash:-)
Always a pleasure going to Sunset Volkswagen Austin is
Always a pleasure going to Sunset Volkswagen Austin is very nice! Plus they give a complimentary car wash:-)
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review, Richie! We're so glad to hear that visiting Sunset Volkswagen of Sarasota is always a pleasure. Austin will be happy to know his kindness stood out. And of course, a complimentary car wash is always a nice bonus. We appreciate your continued support and look forward to seeing you again soon!
Great experience buying my Mercedes at this dealership.
Great experience buying my Mercedes at this dealership. Elena was amazing super helpful, friendly, and made everything smooth and easy. Highly recommend her and the dealership.
Great experience buying my Mercedes at this dealership.
Great experience buying my Mercedes at this dealership. Elena was amazing super helpful, friendly, and made everything smooth and easy. Highly recommend her and the dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We're thrilled to hear you had a great experience purchasing your Mercedes and that Elena made the process smooth, easy, and enjoyable. Your recommendation means a lot to us, and we’re grateful for your support. Enjoy your new Mercedes, and we look forward to serving you again at Sunset Volkswagen of Sarasota!