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Thornton Chrysler Dodge Jeep Ram

(116 reviews)
Visit Thornton Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:00am–1:00pm
Sunday Closed Closed
New (717) 428-7060 (717) 428-7060
Used (717) 428-7104 (717) 428-7104
Service (717) 428-7266 (717) 428-7266

Reviews

(116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thornton Chrysler Dodge Jeep Ram from DealerRater.

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Service was great, the team was easy to work with and

Service was great, the team was easy to work with and thorough in their work. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2018 Chevrolet truck

Greg Chronister was the salesman that I purchased 2018 Chevrolet Z71 Greg is a top notch sales representative and is very knowledgeable and made buying very pleasant. Thanks Dan Reed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying yruck

Very helpful in choosing a used vehicle. Processing Very fast and fairly easy. Salesperson very helpful and knowledgeable. Showroom very inviting and clean and personnel very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice clean family run dealership All staff are

Nice clean family run dealership All staff are professional This facility is very clean & well organized Great prices NO GAMES

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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New wheels scratched and powder coating blemished

Service was within the time they told me , however I just had new tires and wheels put on about 5000 miles ago and went in for an oil change and tire rotation and they used the wrong size socket to fit into the lug hole and it took the powder coating off and scratch around the lugs nuts ! Not too happy about that . I didn’t think I’d have to stand next to the mechanic and tell him this . Something should be done .

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Pleasant to deal with

Painless negotiation, fast service. 3rd Jeep from this dealer. Communication was a breeze with text and email. Kept me abreast of my Jeep factory order

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Trustworthy Service

Great customer service and quality of work! Ron Kessler was an absolute pleasure to work with and I knew I could trust his recommendations. The facilities are also very well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thornton Chrysler - Worth the drive

We had a bad experience at a local dealership last time my wife and I purchased a vehicle. This time my wife and I decided to travel about 2.5 hours outside of our area to purchase a new vehicle. Caleb and everyone else we interacted with at Thornton Chrysler Dodge Jeep Ram were pleasant to work with. I would definitely consider making the trip again for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Customer Service

Excellent service department, kept me informed about the progress of my vehicle. My bill was explained before I left and made sure I understood what was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Your car shop

Thornton is always on their game for service. They do a good job making things right. They answer all my questions regarding maintenance or service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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