Volvo Cars Mall of Georgia

Louis was great and he communicated every step and always answered the phone when I called. I will do business with him and this dealership again!

We had an awesome experience at Volvo Cars mall of Georgia, Thanks to My salesman Mr. Keith Williams & Ken Wang for making it a smooth transition!!!!!!👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽

I just received my new Volvo XC40, and I could not be happier with my total experience...from shopping around different dealerships to taking delivery... of my new car! I chose Volvo Mall of Georgia for two reasons...they were never pushy and they worked with me to give me a better price than other Volvo dealerships in Georgia. I placed my order to have the car built in April, and the car arrived at the beginning of August. Jim Cox was my sales rep, and he kept me informed every step of the way, touching base with me every couple of weeks to update me. I sold my previous car a couple days before I could take delivery on my new car, and Richard, one of the managers, allowed me to drive a loaner. On the day I took delivery, Jim spent all the time that was necessary showing me how to use the many functions of the car. There was a lot to learn, and he encouraged me to let him know when I need more “instruction”, and he will be ready to help me. I will definitely refer everyone I know who is interested in purchasing a Volvo to Volvo Mall of Georgia! Hands down, it is the best customer service I’ve ever experienced at any car dealership!

The staff at Volvo Cars of Georgia was friendly, attentive and easy to work with making my out-of-state purchase very smooth. Good overall car-buying experience!

Justin and Rex went all out to make sure we had a good experience. It started slowly and ended in a happy new car purchase for us. Customer service is... more than a slogan.

Incredibly responsive with a team who really do seem to care about making the customer happy. Little to no room for negotiation, but the price for the... CPO car was already incredibly competitive. Everyone I interacted with was friendly; never once were there any surprises along the way that customers are so often plagued by other dealers.

Sara was great and quick on getting me a true price before arrival. Louis was efficient, caring, and kind from start to finish. Excellent hospitality.... Grateful.

Everyone was very professional & polite, especially Zach Miller-Hogg! He was nice enough to even come back to the dealership after he was off work to show... me the car I bought. He's super sweet & made the entire process easy as well as made us feel at home.

I have purchased many cars over the last 15 years and have seen a evolution in the buying experience. Technology has greatly assisted in the speed of the... buying experience but the personnel have been why people are apprehensive to approach a purchase. My experience with Justin was excellent. There was no pressure, only information and responses to my interest. When we met in person he was the exact individual I have expected and was quick, accommodating, transparent, and professional. We were in and out of the buying experience as fast as anyone could hope, He also went above and beyond to rectify the appearance and presentation of the vehicle before I even saw the vehicle in person. His attention to detail is greatly appreciated as I feel like I now own a vehicle that is as close to new as you can get. The finance manager was also personable, professional, and made the process enjoyable as an addition to the closing of the experience. Ken had a great sense of humor and wrapped up the paperwork quickly. That is always appreciated. Thank you both.

Always, my experience at this dealership is FANTASTIC!! I live about 50 miles away passing by two Volvo dealerships and the customer service here is worth... the long trip. Marcus Wise is always the consummate professional and he always makes us feel at ease even when we have an unexpected repair expense. In addition , the facility "state of the art" and comfortable.