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I was in the middle of purchasing one of their pre owned vehicles and I reside out of state. I was told that I could ONLY leave a NON- refundable deposit... to hold the vehicle from William the General manager. Due to the circumstances I needed to wait two days because of the sale of my other vehicle and did not want to risk losing the deposit. I kept in contact with them and actually had the financing already approved. the next day I was contacted by my sales person and was informed that the vehicle had sold last night. He then stated that I should have put a deposit down because it would have been refundable anyway. I called William and his demeanor completely changed from the day before. He blew me off and said that I never requested to put down ANY deposit and it would have been refundable. I guess customer service doesn’t mean anything when sales are involved. I would never trust this dealership or more specifically, William.
We are disappointed to hear that you did not have a more positive experience with us at Route 66 Nissan Of Tulsa. Thank you for bringing this to our a...ttention. We will use your comments to refine our efforts to ensure this issue does not happen again.
I own a 2015 Nissan Titan and end the market to buy a new one. I started off with Route 66 Nissan and they didn’t have quite what I was looking for but... they have the best salesman Brandon Hickman around and some pretty awesome deals. Hopefully soon I will be back to purchase a titan from them.
we are shopping around for a nissam maxima, route 66 nissan has been so great to us. Keeping us updated with new maximas and deals. Brandon Hickman has... been such a sweetheart and helping us get to where we need to be, I highly recommend him. He is the best, go see him at route 66 nissan.
We are in the market to find a Nissan Rouge. Our experience with customer service and test driving was great, we didn't buy yet but definitely plan on... buying in the future. Brandon Hickman did an outstanding job helping us and we will be coming back to see him soon as we are ready to purchase.
We were looking to buy a used car, didn't really know where to start or which models had the best reliability. We were very impressed with the knowledge... and service Brandon Hickman provided us with. We will definitely gather the information we were given & hopefully be making a visit back to purchase the right vehicle for our needs.
I recommend this dealership, they are very helpful and really tried their best to get me into a car. I hoping to buy from them in a few months. Always... ask for Brandon Hickman, great guy and keeps you laughing!
My experience at Route 66 with Brandon Hickman was great, he really got me into a car that was perfect for my family. I highly recommend this dealership... and ask for MR. Hickman!
Brandon Hickman went above to get the right car for us. He is great with customers. I wouldn’t work with anyone else there. Keep up the good work!
I will give Route 66 five stars from salesman to maintenance work. I bought my 2016 Nissan Altima a year ago and I’m still in love with my car. Brandon... Hickman was my salesman and he did an excellent job taking care of us. I highly recommend this dealership and always ask for Brandon Hickman.
Sean Frank did an amazing job helping me with finding exactly what I needed and wanted! I WILL be back cause I had an amazing experience.