Lakestone auto

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 13, 2019

    My husband and I bought a used car from here. They treated us like family. Hassle free. The buying process was fast and easy. Staff is very friendly.

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  • 5.0 out of 5
    December 6, 2018

    We purchased a car from Lakestone Auto Group this week. Ben was our salesman and this was the best car buying experience we have ever had. We saw a car... online and called with many questions and he answered them all. He was knowledgeable, friendly and honest. We were buying this car to take to our Mother who lives in another state. He made the process so easy that she didn't have any issues when she went to register the car. We bought many cars in the past, but we have never had anyone with this level of customer service. We travelled four hours to see the car to decide if it was the right car for her. We felt so comfortable with Ben over the phone and sensed he was genuine; therefore, we made the trip. He greeted us with a smile and had the car ready for the test drive. The car was clean, smelled great and drove like a new car. We are satisfied with our purchase and our Mother lives her car.

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  • 5.0 out of 5
    November 23, 2018

    Heard about this dealer from a customer. I got some credit issues and they were able to work with me, unlike the Big Boys who will turn you away. Lakestone... auto is understanding and they are family-owned. Gotta check them out!

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    Shopped for a used car
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  • 5.0 out of 5
    October 12, 2018

    Heard about this dealer from my co-worker. Got a great deal and they were accommodating. Definitely recommend them. They treated me and my wife like family.

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  • 5.0 out of 5
    April 15, 2018

    These guys go above and beyond and are by far the best dealer I have dealt with in the Dallas area. I came in from Lubbock to buy a Kia forte and got there... at 5:50 and they stayed there an hour past closed on a Friday to help me get the paperwork finished to get my car, same day. They also recommended a credit union over their own financing to save me money on my loan. Great people, fantastic service and if they have any vehicle I'm shopping for in the future, I'll be coming to them to get it.

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  • 5.0 out of 5
    February 23, 2018

    Excellent customer service from Ben from the initial emails and phone calls to the closing. I liked the fact that he was honest on the phone and did not... give me the usual come on in and we can get you approved. I had a situation a few years ago that ruined by credit and most other places wanted me to go in without getting any information from me. Only for them to need a higher down payment when I was at there. Ben asked me questions about my income, down payment and credit and told me there was a good chance that I could get approved but he couldn’t promise anything without running the loan application. I went in and for a used vehicle the car was in good shape. It had a minor dent but nothing major and it drove good. Ben got me financed when others could not. He earned himself a customer for life. Thank you Ben and God bless you.

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  • 5.0 out of 5
    January 8, 2018

    Got a very good deal. Ben provided great customer service. He was honest and up front. I'm very happy with my purchase and car buying experience.

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  • 5.0 out of 5
    September 29, 2017

    I searched around for a Camry and they had one that I was looking for at a great price. I was a first time buyer so I had many questions and they were... very helpful and answered all my questions. Financing was a breeze. I highly recommend Lakestone Auto!

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  • 5.0 out of 5
    September 20, 2017

    Went out of their way to get me into the vehicle I wanted. I love my Altima.

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  • 5.0 out of 5
    September 19, 2017

    They were very honest. Got me approved with monthly payments that I can actually afford and put me in a great vehicle. Because of my credit most dealerships... turned me away. I'm glad I found these guys. I highly recommend them. Thank you so much.

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