Reviews
Jeff Knoll provided me with the best dealership service experience ever. He got me in right away and made sure my SUV was serviced promptly and properly all at a very fair price. I loved hearing his vacation stories with his travels to Colombia. I hope someday I can go enjoy my life to the fullest just like Jeff. The tattoo story is amazing...
Jeff Knoll provided me with the best dealership service experience ever. He got me in right away and made sure my SUV was serviced promptly and properly all at a very fair price. I loved hearing his vacation stories with his travels to Colombia. I hope someday I can go enjoy my life to the fullest just like Jeff. The tattoo story is amazing...
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a 2026 sierra 1500 from my kitchen table on December 20,2025. They delivered the vehicle on December 22 3hrs from the dealership. My check cleared the bank on December 30th. I emailed and texted both the salesman and business manager and never received a response about when I would get the title to license it. I finally had to call woodhouse corporate office 3 days before I finally got intouch with lady that said she would check and see what was going on because her info said the title was lost. It's funny she messaged me the next morning that the title just showed up from the dealership and that she would send it to me next day. I greatly appreciate her help . It's like the dealership got the check so we can forget about the person the bought the vehicle. We are to busy making sales to worry about the previous customer.
I purchased a 2026 sierra 1500 from my kitchen table on December 20,2025. They delivered the vehicle on December 22 3hrs from the dealership. My check cleared the bank on December 30th. I emailed and texted both the salesman and business manager and never received a response about when I would get the title to license it. I finally had to call woodhouse corporate office 3 days before I finally got intouch with lady that said she would check and see what was going on because her info said the title was lost. It's funny she messaged me the next morning that the title just showed up from the dealership and that she would send it to me next day. I greatly appreciate her help . It's like the dealership got the check so we can forget about the person the bought the vehicle. We are to busy making sales to worry about the previous customer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
I received excellent service from the Sean in the service department and I am very please with the new tires that were installed during my recent visit
I received excellent service from the Sean in the service department and I am very please with the new tires that were installed during my recent visit
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Customer Service was outstanding. Jeff Knolls is a one of a kind. He is trustworthy and customer oriented and truly cares about the customer. He can be a trainer.
Customer Service was outstanding. Jeff Knolls is a one of a kind. He is trustworthy and customer oriented and truly cares about the customer. He can be a trainer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This is the third time my car was not put back together. I had to take it back to put back together. The service is great, friendly, and courteous. They told me I needed a new battery, and I just had it replaced this year in January by you. I told them that and was told on recheck it was ok. Then when they serviced other things they said were due, I thought I wonder if they really do need service. I am looking for a new GMC service place, as I do not trust the service.
This is the third time my car was not put back together. I had to take it back to put back together. The service is great, friendly, and courteous. They told me I needed a new battery, and I just had it replaced this year in January by you. I told them that and was told on recheck it was ok. Then when they serviced other things they said were due, I thought I wonder if they really do need service. I am looking for a new GMC service place, as I do not trust the service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ann, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (402) 593-4000 when you have a chance. Thank you, and we look forward to hearing from you.
The customer service was outstanding! Cory V. went out of his way to help us, communicated clearly every step of the way, was extremely knowledgable about the product and was incredibly friendly throughout. Truly top-notch service – we couldn’t have asked for a better experience. VERY impressed!
The customer service was outstanding! Cory V. went out of his way to help us, communicated clearly every step of the way, was extremely knowledgable about the product and was incredibly friendly throughout. Truly top-notch service – we couldn’t have asked for a better experience. VERY impressed!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service was outstanding! Cory V. went out of his way to help us, communicated clearly every step of the way, was extremely knowledgable about the product and was incredibly friendly throughout. Truly top-notch service – we couldn’t have asked for a better experience. VERY impressed!
The customer service was outstanding! Cory V. went out of his way to help us, communicated clearly every step of the way, was extremely knowledgable about the product and was incredibly friendly throughout. Truly top-notch service – we couldn’t have asked for a better experience. VERY impressed!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Janelle, thank you for your kind review; we are happy to pass along your comments to the team here at Woodhouse Buick GMC of Omaha! We are always more than happy to assist you if anything else comes up. Take care!
Sale guys are great. Unfortunately the service department will drive customers away. Bought a new truck wanted them to swap some GM accessories that took 30mins for another dealership to install. They have had more than half a day and can’t get it done. I will never buy another truck from them again. I would rather drive an hour to get the job done timely.
Sale guys are great. Unfortunately the service department will drive customers away. Bought a new truck wanted them to swap some GM accessories that took 30mins for another dealership to install. They have had more than half a day and can’t get it done. I will never buy another truck from them again. I would rather drive an hour to get the job done timely.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Salesman Gus was very accommodating in providing me the information I needed. He also sent me a number of photos of the car that I was interested in. Unfortunately it did not work out and I passed on the car in question. I feel that Gus went out of his way to accommodate me and he should be applauded. Bob Zawidski
Salesman Gus was very accommodating in providing me the information I needed. He also sent me a number of photos of the car that I was interested in. Unfortunately it did not work out and I passed on the car in question. I feel that Gus went out of his way to accommodate me and he should be applauded. Bob Zawidski
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bob, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our salesman was not high pressure at all and I appreciate that so much when car shopping. He was helpful in making the deal work for me. I would recommend and return to Woodhouse of Omaha.
Our salesman was not high pressure at all and I appreciate that so much when car shopping. He was helpful in making the deal work for me. I would recommend and return to Woodhouse of Omaha.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cindy, we're happy you found our staff to be so supportive during your experience here at Woodhouse Buick GMC of Omaha. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!