Woodhouse Buick GMC of Omaha

4.3
(1,505 reviews)
Visit Woodhouse Buick GMC of Omaha
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
2022 state dealer award View 5 awards
2022 state dealer award 2020 state dealer award 2020 state dealer award
2022 consumer dealer award 2020 consumer dealer award

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New (888) 467-5247 (888) 467-5247
Used (888) 475-2890 (888) 475-2890
Service (888) 535-0122 (888) 535-0122

Inventory

See all 314 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2017.
Woodhouse Buick GMC of Omaha is a full service dealership providing new and used vehicle sales along with service and body shop. Shop our current offers and complete a credit application online. Once you find the perfect vehicle we will deliver it to your driveway! Experience the Woodhouse difference and purchase your next vehicle with confidence.
Shop Woodhouse Buick GMC of Omaha and experience the Woodhouse difference with your next vehicle purchase.

Service center

Phone number (888) 535-0122

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

4.3
(1,505 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Woodhouse Buick GMC of Omaha from DealerRater.

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5.0

Woodhouse Buick

Experience is always favorable. Service employees are attentive and kind and thoughtful.

5.0

Woodhouse Buick

Experience is always favorable. Service employees are attentive and kind and thoughtful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sharol, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Headlight replacement

My service was done quickly and professionally. The waiting area was clean and comfortable.

5.0

Headlight replacement

My service was done quickly and professionally. The waiting area was clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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1.0

2024 AT4 Yukon

The young man that was supposed to train us on our brand new 2024 AT4 Yukon and all the options and how each option worked, we don?t feel that he was knowledge himself. When I went back to the dealership a few days after I purchased my Yukon I told him I had some questions. I asked him how to activate the automatic dimming feature for the headlights, he did not know. I asked if my Yukon had adjustable cruise control and he did not know. He told me to Google how to use the features IF they were even on my Yukon. I was also having trouble with making phone calls through CarPlay and he told me he had never heard of anyone having any problems?? He offered no help when I explained it was when I was driving not in a parked position. When I told him I lived over an hour away to come up here for some training questions, his response was, isn?t there a GMC dealer closer to you!! No, i told him, I purchased my vehicle through your dealership so shouldn?t I come here with my questions! I have been trying to teach myself through Google or by asking other people I know that drive a Yukon how certain features work. I trade vehicles every 2-3 years. I?ve never had an experience of someone not sitting in the car with me and showing me and explaining to me how every single feature works. I have no idea what Onstar is used for or how it works. Do I even need it? His 1st concern was getting my phone hooked up for remote start. I?m not trying to be rude but I feel very disappointed and frustrated in purchasing a new vehicle and I?m not aware of how to use certain features and when I asked they didn?t know either?!? I feel they should have been the one to look it up on Google and then show me and not tell me to look it up?!? I?ve been waiting for a follow-up call asking how I liked my Yukon and do I have any questions?I?ve never received that phone call?

1.0

2024 AT4 Yukon

The young man that was supposed to train us on our brand new 2024 AT4 Yukon and all the options and how each option worked, we don?t feel that he was knowledge himself. When I went back to the dealership a few days after I purchased my Yukon I told him I had some questions. I asked him how to activate the automatic dimming feature for the headlights, he did not know. I asked if my Yukon had adjustable cruise control and he did not know. He told me to Google how to use the features IF they were even on my Yukon. I was also having trouble with making phone calls through CarPlay and he told me he had never heard of anyone having any problems?? He offered no help when I explained it was when I was driving not in a parked position. When I told him I lived over an hour away to come up here for some training questions, his response was, isn?t there a GMC dealer closer to you!! No, i told him, I purchased my vehicle through your dealership so shouldn?t I come here with my questions! I have been trying to teach myself through Google or by asking other people I know that drive a Yukon how certain features work. I trade vehicles every 2-3 years. I?ve never had an experience of someone not sitting in the car with me and showing me and explaining to me how every single feature works. I have no idea what Onstar is used for or how it works. Do I even need it? His 1st concern was getting my phone hooked up for remote start. I?m not trying to be rude but I feel very disappointed and frustrated in purchasing a new vehicle and I?m not aware of how to use certain features and when I asked they didn?t know either?!? I feel they should have been the one to look it up on Google and then show me and not tell me to look it up?!? I?ve been waiting for a follow-up call asking how I liked my Yukon and do I have any questions?I?ve never received that phone call?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

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5.0

Service

Mr Valentine was very helpful in explaining the service provided and needed ? he was also very courteous

5.0

Service

Mr Valentine was very helpful in explaining the service provided and needed ? he was also very courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Anna, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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2.0

Horrible service department

The service department is horrible. I bought a truck brand new in 2019. I have had issues with the display screen since day 1. I recently took it in for the issue again and two weeks later the same problem is back. Thank God I purchased an extended warranty.

2.0

Horrible service department

The service department is horrible. I bought a truck brand new in 2019. I have had issues with the display screen since day 1. I recently took it in for the issue again and two weeks later the same problem is back. Thank God I purchased an extended warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Halac, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (402) 593-4000 to discuss your concerns, as your satisfaction is of utmost importance to us.

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5.0

Woodhouse GMC in Omaha Experience

Frank Axiotes was salesman. My girlfriend and I loved Frank! He is a down to earth, zero pressure guy and was fun to work with. Frank and everyone we worked with to finalized the deal was outstanding to work with. But definitely, the best part was not feeling like everyone was just there to sell you something. They wanted everything to make sense for all involved. They definitely went above and beyond. For instance, it was right around dinner time when we were getting into the paperwork and Frank offered to have some dinner brought in for us. We didn't take him up on it, but just the fact that he was willing to do that left a great impression with my girlfriend and me. I would recommend Woodhouse GMC to anyone and would send my closest friends and my mother to Frank to buy a car. It was a fantastic experience!

5.0

Woodhouse GMC in Omaha Experience

Frank Axiotes was salesman. My girlfriend and I loved Frank! He is a down to earth, zero pressure guy and was fun to work with. Frank and everyone we worked with to finalized the deal was outstanding to work with. But definitely, the best part was not feeling like everyone was just there to sell you something. They wanted everything to make sense for all involved. They definitely went above and beyond. For instance, it was right around dinner time when we were getting into the paperwork and Frank offered to have some dinner brought in for us. We didn't take him up on it, but just the fact that he was willing to do that left a great impression with my girlfriend and me. I would recommend Woodhouse GMC to anyone and would send my closest friends and my mother to Frank to buy a car. It was a fantastic experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brandon, thank you for your kind review; we are happy to pass along your comments to the team here at Woodhouse Buick GMC of Omaha! If you have any further questions, please give us a call. We're always happy to help!

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5.0

Fast efficient great greeting when I arrived comfortable

Fast efficient great greeting when I arrived comfortable waiting room-vehicle work finished on time work was completed correctly

5.0

Fast efficient great greeting when I arrived comfortable

Fast efficient great greeting when I arrived comfortable waiting room-vehicle work finished on time work was completed correctly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I purchased my new 2018 Sierra Denali at Woodhouse Buick

I purchased my new 2018 Sierra Denali at Woodhouse Buick GMC, and have always taken it back for any service needed. My last visit on 11/22/23 was for an oil change and tire rotation, and during the service the technician and Sean the Service Writer noticed that the battery seemed sluggish. After a load test it was confirmed that I needed a new battery, so I asked them to replace. They saved me from potentially being stranded somewhere in the cold or winter. I really appreciated that very much. Professional, organized, clean, and classy all jump to mind when I go to this dealership and I always wait for the service to be completed. Always coffee and nice people there. I will always take my GMC to Woodhouse.

5.0

I purchased my new 2018 Sierra Denali at Woodhouse Buick

I purchased my new 2018 Sierra Denali at Woodhouse Buick GMC, and have always taken it back for any service needed. My last visit on 11/22/23 was for an oil change and tire rotation, and during the service the technician and Sean the Service Writer noticed that the battery seemed sluggish. After a load test it was confirmed that I needed a new battery, so I asked them to replace. They saved me from potentially being stranded somewhere in the cold or winter. I really appreciated that very much. Professional, organized, clean, and classy all jump to mind when I go to this dealership and I always wait for the service to be completed. Always coffee and nice people there. I will always take my GMC to Woodhouse.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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5.0

Woodhouse was good.

Woodhouse was good... However Ted "the dude"'s follow up was poor. Ordered a new GMC and I understand it takes forever now-a-days, but the follow up was atrocious. Never there, always on vacation. Wouldn't return a call or email. Even after giving me his cell or his "direct number".

5.0

Woodhouse was good.

Woodhouse was good... However Ted "the dude"'s follow up was poor. Ordered a new GMC and I understand it takes forever now-a-days, but the follow up was atrocious. Never there, always on vacation. Wouldn't return a call or email. Even after giving me his cell or his "direct number".

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

AFG, We are very sorry to hear about your experience and appreciate the feedback. Would you mind emailing us at feedback@woodhouse.com with details of your visit along with your contact information.

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1.0

Ride is worse

My truck drives worse after taking it here. I complained of a shake. Had tires balanced and aligned. The shake is now worse than before I brought it in.

1.0

Ride is worse

My truck drives worse after taking it here. I complained of a shake. Had tires balanced and aligned. The shake is now worse than before I brought it in.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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