West Covina Nissan

4.5
(307 reviews)
Visit West Covina Nissan
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 8:30am–9:00pm
Tuesday 7:00am–7:00pm 8:30am–9:00pm
Wednesday 7:00am–7:00pm 8:30am–9:00pm
Thursday 7:00am–7:00pm 8:30am–9:00pm
Friday 7:00am–7:00pm 8:30am–9:00pm
Saturday 7:00am–5:00pm 8:30am–9:00pm
Sunday Closed 9:00pm–9:00pm
New (888) 481-6286 (888) 481-6286
Used (866) 980-1236 (866) 980-1236
Service (888) 579-9908 (888) 579-9908

Reviews

4.5
(307 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

We had a very good purchasing experience for my wife's...

We had a very good purchasing experience for my wife's Leaf last year. Thursday, upon attempting to leave the Car Wash, I found I had a dead battery in my Z 370. I took it to West Covina Nissan Service Dept....AND Khalil took me right in and had a new battery installed in less than an hour! Great service! Very friendly staff at this Dealership. If you are looking to buy a new car, ask for Sam....great salesman !

5.0

Just got my new versa. The staff are friendly and...

Just got my new versa. The staff are friendly and competent. I was able to drive my new car off the lot in less than two hours. Thanks Mariella and Armando.

Dealer response

We are incredibly grateful that you took the time to leave us this review. West Covina Nissan values customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

5.0

We purchased a car and we have used the service...

We purchased a car and we have used the service department. Everyone has been wonderful. Billy and Ying made everything run smooth. Couldn't ask for a better experience!

Dealer response

Hi Ozzy, We are glad you were treated so great here. Here at West Covina Nissan, we make sure to put our customer's needs first. We look forward to seeing you again!

5.0

It’s a great place to take your vehicle for any service...

It’s a great place to take your vehicle for any service needs they always do a great job and leave your car ready for the road.

Consumer response

It’s a great place to take your vehicle for any service needs they always do a great job and leave your car ready for the road.

5.0

Got an excellent deal on a used Kia Rio Hatchback with...

Got an excellent deal on a used Kia Rio Hatchback with very low mileage. Thanks West Covina Nissan for a stellar experience! You're the best!

Dealer response

Thanks for sharing your kind words! We're excited that you had an amazing experience with us! We appreciate the 5-stars and we'll look forward to serving you again.

5.0

Great work done fast friendly atmosphere I always prefer...

Great work done fast friendly atmosphere I always prefer this dealership overall others even though I have other choices hope you guys keep working like this for years to come I apréciate it

Dealer response

Hi My Ride 1987, We are glad you were treated so great here. Here at West Covina Nissan, we make sure to put our customer's needs first. We look forward to seeing you again!

5.0

Great Service. The service master technician examined...

Great Service. The service master technician examined vehicle. Oil leak from valve cover gasket. Service advisor was able to give full report on the vehicle. Less than 1 hour.

Dealer response

We are incredibly grateful that you took the time to leave us this review. West Covina Nissan values customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

5.0

I normally feel like Im going to be overpriced every time...

I normally feel like Im going to be overpriced every time I go but this time I really felt like they gave me a great deal for services.!!

Dealer response

Thanks for sharing your kind words! We're excited that you had an amazing experience with us! We appreciate the 5-stars and we'll look forward to serving you again.

5.0

Great and friendly people, they know what they are...

Great and friendly people, they know what they are doing.excellent service.thanks West Covina Nissan.thanks for everything.West Covina Nissan you are the best.

Dealer response

Hi Khodermahmoudzahra, We are glad you were treated so great here. Here at West Covina Nissan, we make sure to put our customer's needs first. We look forward to seeing you again!

1.0

I did buy my current pre-owned vehicle 1 month ago, first...

I did buy my current pre-owned vehicle 1 month ago, first I went there with cash and state grant so it’s basically a cash deal, what they did was really weird, they did run my credit score report causing a (hard inquiry) without my knowledge, then they gave me the credit inquiry form to sign!!! Extreme poor handling! They could just call the grant office and make sure this is a valid grant however they didn’t and toke the easy way to ruin my credit score! Second point, 7 days after the transaction I’ve asked ROBERT “the sales man who closed my deal” about when was the last time they changed the oil for the vehicle but unfortunately he totally ignored my 5 phone call and voice messages!!! POORLY MANAGED DEALER I WOULD NEVER GO BACK!!

Dealer response

Hello Hani Amin, We are sad to hear that you did not have the best experience at West Covina Nissan. It's important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue. If you give us a chance, we would like to make this right and hope you will al low us to speak with you to discuss the situation.

Consumer response

What you going to say? Give me call if you are serious about that, you have my phone number on file! Update: it's March 22, 2021 and yet no contact nor corrective action from Nissan West Covina!! The Incident will be reported to Nissan North America