Umansky Subaru of Charlottesville

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Umansky Subaru of Charlottesville Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since February 2020

At Umansky Subaru we understand that price is only one aspect in making your decision as to which car, truck or SUV to p

...

urchase next. We respect that you have choices and believe that only by providing you with an excellent buying experience coupled with award winning follow-up after the sale can we truly deserve to be your dealership of choice. Also, not all vehicles are created equal. We stock only the few that can pass our stringent certification process. Only the cleanest, most well maintained are kept in our inventory. We will do everything it takes to secure your new vehicle with the features you desire. Come by and test drive today!

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
44 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 2, 2020

    We have been attempting to work with Umansky Subaru Service since we moved to the area back in 2017. Most current issue is that we have taken our car in... (2) times requesting that the transmission be inspected under warranty. We have had many more issues than can be discussed in one review. This is our only car and we strive to keep it maintained to avoid emergency services. Vehicle broke 100k miles yesterday and has had 3 recurring issues with the transmission in a span of 20k miles. I believe this is due to poor/dishonest service from Umansky Subaru. Do Not Use Them for Service!! Round 1 (81,306) gas pedal was not always responsive and sometimes transmission would jump after a couple seconds. There was also a grating or grinding noise/feel. No issues found. Vehicle was returned to us with no action taken. Was not given an invoice/service record, but have recorded on personal service record and Subaru online service record. Round 2 (90,478) Continued to press issue (and pay them for regular service appointments). Replaced CVT transmission solenoid valve. Not considered an official recall, but is an advertised issue. Valve body was replaced under warranty. Seemed to solve issues. Round 3 (100,085) Car lost power on the road without warning twice in the span of 5 minutes. Hill Assist light turned on at first instance and shut off at second instance. No other lights. Attempted to schedule service today, but no emergency appointments and no appointments at all available for 4 days. Will be using a different service provider as this is unacceptable for a paying customer (paid for warranty and paid for regular scheduled service) with a recurring issue.

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for letting us know that this happened. There is nothing more important than our customers and their safety. We have a policy to always take... customers that are in emergency situations. We will make sure all our employees convey this message going forward. I am listing my information below. Please reach out at your convenience so I may assist you in getting your issues resolved. Russell Toll General Manager Umansky Subaru 901-921-8418

  • 5.0 out of 5
    December 21, 2018

    The service department is efficient and employs technicians that are well trained. The waiting area is very small with limited seating. Free snacks are... available in the waiting room.

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    3.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 14, 2018

    We drove six hours to look at a used vehicle, and we were treated very well by the entire staff. The salesperson was knowledgeable about the vehicle and... answered all my questions thoroughly. I wouldn't hesitate to make the trip again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 29, 2018

    Staff was friendly! They would not budge on price but included services to compensate. One negative was the salesman didn’t seem very willing to change... my deal to me doing the DMV work when he called me back. Said he had it all written up. That wasn’t very customer friendly.

    4.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 28, 2018

    When I have to buy my next car, the service at Subaru, which is terrific, may be the deciding factor. The Service Advisors are knowledgeable, polite, &... extremely competent. The whole service process is easy and a pleasure.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2018

    We recently purchased a 2019 Subaru Ascent from Umansky after shopping around for several weeks. Our salesman, David Harner, was so helpful and supportive... during the process! He checked in regularly to make sure we had all the information we needed during our search but was never imposing or pushy. Once we settled on the Ascent, he was able to get us a very competitive price on our dream car and made the process so easy and stress free! We are so happy with the care we received at Umansky and would recommend them and David especially to any friend or family member.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2018

    I found the service department to be knowledgeable, courteous, and professional, as always. I didn’t buy my current Subaru from this dealership, but I... will definitely shop here for my next one.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2018

    Love having my car maintenance with them, always striving to meet my needs. I also appreciate their shuttle services. It’s a relief to not feel the burden... of a car service time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 8, 2018

    I will always take my vehicle to Umansky because I know my car will be taken care of, the customer service is excellent, and I will be given a fair price.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 3, 2018

    Bought an 08 BMW 335i. They were very helpful. They took care of the one thing I wanted fixed.

    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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