I bought my 2018 Toyota Tacoma TRD Pro from Umansky Toyota and it was, by far, the best car buying experience I have ever had with a dealership!! Forest,... Emily & Mike were an awesome team!! Not pushy at all & helped me buy the truck of my dreams!! Don’t buy from any other dealership!!
The new car buying process was smooth and well-handled. I did come in having done some homework, so maybe that helped. Still, I got a good price and no... run-around. The lot, though - don’t expect to just drive over and look. No real rhyme or reason to where the cars are; you’ll need a salesperson to direct you - which may be the point.
We Drove about 2 hours to look at a vehicle, after going through 3 different salespeople to locate it (because they did not know who had posted it for... sale or even which dealership had it) we drove the vehicle and told them it had some issues, but we were still interested in it,they said they would get it checked out and let us know what was wrong with it, we never heard back, so we called after waiting a week and was told they sold the vehicle, so I assume the vehicle was not fixed and someone else bought it not knowing!! Poor customer service!! Very unorganized!! Highly disappointed!!
I got my vehicle serviced at umansky and the service department was great to work with I would recommend them nice waiting room they have snacks