Cable Dahmer Cadillac of Kansas City

4.2 out of 5 4.2
Rectangle 48
Sales 7:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Cable Dahmer Cadillac of Kansas City Hours

Sales

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2017

Why Buy from Us

...


At Cable Dahmer, we have a wide range of customers, each one wanting something a little different. To make things easier, we offer an impressive variety of inventory to match. Can you believe some dealers only offer one type of inventory? We want everyone to drive away in the right vehicle for their budget and needs, so we offer our customers a variety of vehicles to help make that happen.

If you're looking for the latest and greatest, our new inventory can provide you with a sparkling new ride. If you're looking for something with proven reliability, a vehicle from our used car inventory might be a better choice. We even ha

"Experience The Cable Dahmer Difference"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 24, 2019

    1300 hours appointment for 2017 platinum ESV, arrived at 1245 with 4 service personnel eating lunch desk and no one acknowledged my presence until I reminded... them that I had an appointment @ 1300 for simple oil change and tire rotation. Approximately 1.5 hrs later, I checked on status and she said it is ready, but they didn’t rotate the tires because I had a nail in one of the tires and I would need a new set of tires soon ( original tires @ 42,000 miles) , which I knew approaching 50,000 miles. My concern was driving around at high speed and having a blowout, so I said I am concern about safety and isn’t that the purpose of my full never used spare. She said we can put the spare on if you like, and I said safety is first; 45 minutes later I checked the status and she said I thought you were gone only to find out nothing had been done about the tire. Excuses made; tire finally changed, appointment charge of $68 refunded, and left at 1520 with car looking like some jack leg road side assistance versus a certified Cadillac dealership. I have been a Cadillac owner for over 20 years and this was the worst service ever regardless of what state I was living. Communication poor, service poor... and this is a mild write up compared to the service.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Avis, We are very disappointed in the experience you have had with our dealership. We have addressed the issues with our team. Ryan Broome our Gene...ral Manager will be reaching out to you to discuss your visit and make things right going forward. Thank you for taking the time to review our dealership.

  • 1.0 out of 5
    August 28, 2019

    Be aware that the price they advertise is well below their actual price. In addition to the normal documentation fees etc they add items such as a generic... LoJack system and “3m” and attempt to charge THOUSANDS more. And don’t bother talking with management. It’s their idea.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're sorry that you were disappointed, Jennifer. Thank you for giving us your feedback on your experience.

  • 5.0 out of 5
    July 9, 2019

    The service tech was very through. The wait was lengthy but appreciated visably seeing the repair concerns, having priorities identified and the projected... cost if repairs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we?re pleased to hear we provided you with quality service. We are always more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    July 3, 2019

    The quality of the service department at a car dealership plays a large role in determining where I buy my next car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us..., please feel free to give us a call or stop by. Have an awesome day!

  • 2.0 out of 5
    June 18, 2019

    Bought a battery a couple of years ago, it died, went back they apparently had a receipt for the purchase but it did not have a description so the warranty... was not honored. I call BS. I had to purchase a new battery, I keep all service related receipts in glove compartment, had every one but that one.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, Angela.

  • 5.0 out of 5
    May 29, 2019

    Great experience and wonderful staff to work with. Never a problem!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We?re happy to see you had a great experience at our dealership. We certainly value your business. Have a great day!

  • 5.0 out of 5
    April 11, 2019

    Jake was my service specialist. He quickly identified what repair were needed. Since my parts were special ordered parts he called the parts department... to see how fast they could get them in. They ordered them immediately and guaranteed they would be in the next day. Jake scheduled my service for the next day and the parts were there as expected, they actually came in the night before. I was in by 8am and out by 9:30am very satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so happy that things went so smoothly, Vance! Thank you for your business!

  • 5.0 out of 5
    April 1, 2019

    Always get great service and people are very courteous!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love hearing stories like this! Thank you for taking the time to let us know how everything went. Thank you again for choosing Cable Dahmer Cadilla...c of Kansas City and we hope to see you again.

  • 5.0 out of 5
    March 30, 2019

    Our salesperson was very good and thorough. We took a test drive of two SUVs and picked from that. Did some shopping online to other car dealers before... going to Cable Dahmer.

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new car! Thanks for sharing your 5 star experience. We're pleased to know we have been able to exceed your expectations and re...ally help you out! Thank you again for choosing Cable Dahmer Cadillac of Kansas City and we hope to see you again.

  • 5.0 out of 5
    January 2, 2019

    Great experience, outstanding process. This is my second vehicle purchase with the Cable Dahmer Automotive Group and I always leave satisfied!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Sam! We're so very happy to take care of you.

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