Advantage Toyota of River Oaks Hours
At Advantage Toyota of River Oaks, our commitment to excellence does not end with the sale, though. In order to ensure a
positive ownership experience, we staff an onsite auto service and repair department. And for those of you who prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Calumet City..
"Advantage Toyota of River Oaks Aims to Provide a Truly Stellar Automotive Experience"
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Dan was overall a pretty good dealer. He was very reasonable and tried to get me the best price that he could. It took some time but he met my budget in... the end. The price of the car was slightly false because of hidden fees but we got that situated. Would recommend, but come prepared for some extra fees that may be added on.
Such a great car buying experience, and probably the fastest I have ever got in and out of a car dealership. Everyone was wonderful and I will definitely... be back to buy my next car. Thanks Charles and Tim!
I showed a copy of this review to Advantage a week before posting it, to give the store manager or the owner a chance to reach out to me. No one from... upper management did so. My advice: Stay away from this dealership. They are the sort that give car salesmen a bad name. We were lied to, first on the price Advantage listed on the internet and then by the salesman during the sales discussion. (Clearly, Advantage never intended to honor the internet price.) Management did not respond to my protests. Exhausted for having invested 6 hours getting to the store, negotiating and then waiting for the paperwork to be processed (and only at the end to discover the lies), I convinced myself that it was nevertheless a reasonable price for the car and went ahead and bought it. Further research when I got home suggests I paid way to much for the car. (I'm guessing that dynamic is part of the plan: Do whatever it takes to get customers in the door and then work the customer to get the price at which they are actually willing to sell the car.) Then, when I attempted to start the car just two days after I had bought it from Advantage, the battery was completely dead. At that moment, I realized that Advantage must have known of that problem with the battery before they sold the car to me - because, when I inspected under the hood before buying, I noticed that the red cover on the positive post was off. That seemed odd to me at the time. "Why was it not in place?" I wondered. Now I am certain it is because they themselves had had to jump-start the battery and had inadvertently left the cover off after doing so. Nevertheless, when I called about the bad battery, they would not take my word that it was a bad. Neither would they accept the diagnosis from my local AutoZone store; so they refused to pay for a battery replacement procured closer to my home. So I was forced to drive 1 and 1/2 hours to the dealership to have it replaced under warranty. (The service department confirmed that the battery was bad and replaced it.) Furthermore, while I was promised a car to use during my service appointment, I had to wait an hour for a dealership shuttle to take me to an Enterprise rental agency for the loaner vehicle. As a consequence, I missed an important meeting. (And when I was finally got to the car rental store, Enterprise had no cars available. Advantage might, at least, have given me one of their own cars to use.) So, as I said, stay away from Advantage Toyota of River Oaks. To those several people at Advantage with whom I dealt that have integrity, I suggest you consider finding another a company that shares your values.
I love everyone there. I am greeted evertime I enter the building. There is a warm and friendly spirit at Advantage Toyota. I love Mr . Leroy Owens.
We were shopping for a pre-owned Toyota and found the best quality/price match here. The sales manager Daniel B always wanted to go extra mile to make... sure we as customers are happy. Really great guy to have business with! Totally recommend!
Davina is the kindest, most compassionate, most knowledgeable sales rep I've come across in a very long time. She was so personable and fun. Do your... self a favor and purchase from this amazing young lady!
Awesome service and experience. I will be coming back for my next car. Thanks Fernando. Super friendly. I would recommend this dealer. Thank you! F
Me ayudo mucho Fernando. Servicio excelente lo recomiendo a todos. Sali con una nueva highlander que me encanta mucho.segire haciendo negocios con con... advantage. A
Excellent service. Customer services were outstanding. I appreciate the new changes in the service department. I will return for future maintenance on... my vehicle. Keep up the good work.
My first to Advantage all employees greeted you as they walked through waiting area. One even sat across from me got my attention and pretended to be there... for an interview. He asked me a couple questions about the place and my car after he learned that I had recently purchased my car. He left me alone but in comes another female customer waiting for service with an older vehicle and He Got her nice concept Advantage.