Advantage Toyota of River Oaks

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Advantage Toyota of River Oaks Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2017

At Advantage Toyota of River Oaks, our commitment to excellence does not end with the sale, though. In order to ensure a

...

positive ownership experience, we staff an onsite auto service and repair department. And for those of you who prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Calumet City..

"Advantage Toyota of River Oaks Aims to Provide a Truly Stellar Automotive Experience"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
42 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    November 1, 2018

    Dan was overall a pretty good dealer. He was very reasonable and tried to get me the best price that he could. It took some time but he met my budget in... the end. The price of the car was slightly false because of hidden fees but we got that situated. Would recommend, but come prepared for some extra fees that may be added on.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 1, 2018

    Such a great car buying experience, and probably the fastest I have ever got in and out of a car dealership. Everyone was wonderful and I will definitely... be back to buy my next car. Thanks Charles and Tim!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 31, 2018

    I showed a copy of this review to Advantage a week before posting it, to give the store manager or the owner a chance to reach out to me. No one from... upper management did so. My advice: Stay away from this dealership. They are the sort that give car salesmen a bad name. We were lied to, first on the price Advantage listed on the internet and then by the salesman during the sales discussion. (Clearly, Advantage never intended to honor the internet price.) Management did not respond to my protests. Exhausted for having invested 6 hours getting to the store, negotiating and then waiting for the paperwork to be processed (and only at the end to discover the lies), I convinced myself that it was nevertheless a reasonable price for the car and went ahead and bought it. Further research when I got home suggests I paid way to much for the car. (I'm guessing that dynamic is part of the plan: Do whatever it takes to get customers in the door and then work the customer to get the price at which they are actually willing to sell the car.) Then, when I attempted to start the car just two days after I had bought it from Advantage, the battery was completely dead. At that moment, I realized that Advantage must have known of that problem with the battery before they sold the car to me - because, when I inspected under the hood before buying, I noticed that the red cover on the positive post was off. That seemed odd to me at the time. "Why was it not in place?" I wondered. Now I am certain it is because they themselves had had to jump-start the battery and had inadvertently left the cover off after doing so. Nevertheless, when I called about the bad battery, they would not take my word that it was a bad. Neither would they accept the diagnosis from my local AutoZone store; so they refused to pay for a battery replacement procured closer to my home. So I was forced to drive 1 and 1/2 hours to the dealership to have it replaced under warranty. (The service department confirmed that the battery was bad and replaced it.) Furthermore, while I was promised a car to use during my service appointment, I had to wait an hour for a dealership shuttle to take me to an Enterprise rental agency for the loaner vehicle. As a consequence, I missed an important meeting. (And when I was finally got to the car rental store, Enterprise had no cars available. Advantage might, at least, have given me one of their own cars to use.) So, as I said, stay away from Advantage Toyota of River Oaks. To those several people at Advantage with whom I dealt that have integrity, I suggest you consider finding another a company that shares your values.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 30, 2018

    I love everyone there. I am greeted evertime I enter the building. There is a warm and friendly spirit at Advantage Toyota. I love Mr . Leroy Owens.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 29, 2018

    We were shopping for a pre-owned Toyota and found the best quality/price match here. The sales manager Daniel B always wanted to go extra mile to make... sure we as customers are happy. Really great guy to have business with! Totally recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 22, 2018

    Davina is the kindest, most compassionate, most knowledgeable sales rep I've come across in a very long time. She was so personable and fun. Do your... self a favor and purchase from this amazing young lady!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 20, 2018

    Awesome service and experience. I will be coming back for my next car. Thanks Fernando. Super friendly. I would recommend this dealer. Thank you! F

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 18, 2018

    Me ayudo mucho Fernando. Servicio excelente lo recomiendo a todos. Sali con una nueva highlander que me encanta mucho.segire haciendo negocios con con... advantage. A

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2018

    Excellent service. Customer services were outstanding. I appreciate the new changes in the service department. I will return for future maintenance on... my vehicle. Keep up the good work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2018

    My first to Advantage all employees greeted you as they walked through waiting area. One even sat across from me got my attention and pretended to be there... for an interview. He asked me a couple questions about the place and my car after he learned that I had recently purchased my car. He left me alone but in comes another female customer waiting for service with an older vehicle and He Got her nice concept Advantage.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews