My experience with Audi Fremont was the best car buying experience I???ve ever had. The sales team was the most knowledgeable, professional and helpful... among all the dealerships and different makes that I visited in my search, by far. We quickly and cordially arrived at a fair price.
Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being... said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Keagon, Arnel, Mike, and Andy. Your recommendations are truly a gift. Congratulations on your purchase! Best, Cyrus Palizban First Impressions Manager
General Sales Manager
I'm 72 years old and my first purchase was at 18. This was by far the best purchasing experience I've had at a dealership. Wonderful, friendly,... knowledgeable staff that made the buying experience pleasurable. Thank you Audi Fremont!
Hello, Thank you so much for taking the time to reach out to us, your recommendations are truly a gift! It is wonderful to hear that you had an excel...lent and memorable experience here at Audi Fremont. Our greatest priority is your satisfaction! If any questions or concerns may arise, please do not hesitate to contact us. Best Regards, Mike Bates General Manager
Excellent Service, Friendly and Professional Very good at giving us all our options and made signing paperwork fun and explain everything to us. I will... definitely return to this dealership. Our sales guy Puru is top notch!!! He was a delight to work with.
Hi Linda, Thank you so much for taking the time to reach out to us! It is a pleasure to hear that Puru was able to help you find the perfect vehicle ...and treat you with the up most care. As always, we wish you many miles of enjoyment in your new vehicle! Best Regards, Mike Bates General Manager
Great dealership with tons of friendly people ! Satisfied with the entire buying process. No hassle , no pressure . Super easy and enjoyable. Dante was... a great salesman and the finance guy was tremendous !
Hi Daniel, Thank you so much for taking the time to reach out to us! It is a pleasure to hear that Dante was able to provide you with a wonderful and... pleasant car buying experience! We wish you many miles of enjoyment in your new vehicle! Best Regards, Mike Bates General Manager
Jason is the exceptional sales person i have worked with. He is willing to work with me on the model, options and pricing i want.
Hello, We truly appreciate your valuable feedback and are beyond delighted to hear that Jason delivered a most exceptional purchasing experience. Con...gratulations on your new Audi. -Mike Bates, General Manager
I went to this dealership because they are new and it's really easy to get appointments. No one knows they are there yet so you can get appointments right... away. I took off one star because the two things I went in there were not covered by the warranty. I wanted the brakes fixed and the alignment on my soft close doors fixed. They explained why they are not covered and they were very polite, but the Audi warranty always seems to have some reason why something is not covered. Also I needed a part for my car and they have to order it so i have to go back. It's not a rare part so i was surprised they didn't have it. They have a new fleet of loaners so that is nice. When I go to livermore I end up with a Hertz which I find annoying. Their service floor is clean, they have a great coffee machine, everyone is very polite and i will go there again over livermore or other Audi dealers.
Hello, Earning 100% guest satisfaction is important to us. I would welcome your insight on areas your feel we can improve on. Please contact me at 949...-718-6532. I look forward to hearing from you. Kind regards, Kimberlee Camargo Fletcher Jones Management
Luxury Customer Service! It was a great and friendly experience. We are choosing Audi Fremont for all our needs going forward! Thanks for the amazing... customer focus and satisfaction!
Hello Vandl, Thank you for sharing some feedback with us. It is such a pleasure to see that your experience working with our team here at Audi Fremont... was nothing short of exceptional. Welcome to the Audi family! -Mike Bates, General Manager
Dante, is a great example of a salesperson. He worked with my timing and respected my needs for the entire time we worked with him. He worked hard and... went out of his way to make sure we walk out of the showroom happily.
Hello, Thank you for your positive review about working with our salesperson Dante. We appreciate your kind words and look forward to working with yo...u for years to come! Sincerely, Tamara LeForbes Fletcher Jones Management West
Laila and Ebrahim treated me with the most respect and consideration. Everything went very smooth! They took care of everything!! I was very pleased... with the process and I would buy again from Audi Fremont.
Hello Tami, Thank you for leaving us some valuable feedback. It is so wonderful to see that Laila and Ebrahim provided you with a most exceptional e...xperience. Congratulations and welcome to the Audi family. -Mike Bates, General Manager
Ali was very patient, kind & courtesy. Unfortunately, when we purchased the car, someone stated that were no Glove Box. Secondly, no none could provide... a Owner's Manual. Finally, when I brought the SUV back because of flashing lights on the panel, Frank Santos (Service Rep.), pressed a button and the Glove Box popped open & the Owners Manual was there. Overall, my husband and I had a good experienced.
Hello Sharon, Thank you for sharing some feedback. It is so wonderful to see that your experience working with both Ali and Frank was an incredible ...one. Congratulations on your new Audi! -Mike Bates, General Manager