Audi Fremont

4.9
(411 reviews)
Visit Audi Fremont
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 8:00am–5:00pm 9:00am–8:00pm
Sunday Closed 11:00am–7:00pm
New (866) 569-0884 (866) 569-0884
Used (866) 686-4095 (866) 686-4095
Service (866) 826-3613 (866) 826-3613

Reviews

4.9
(411 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Audi Fremont from DealerRater.

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5.0

An outstanding experience, from arrival through vehicle...

An outstanding experience, from arrival through vehicle pick up after service completed. The service are was sparkling clean, neat, well lighted and very organized. Our service advisor, Frank Santos was excellent.......friendly and professional. Could not think of even one small item to improve!

Dealer response

Hi, All of us at Audi Fremont are so thrilled to have the opportunity to be a part in assisting you with the care and keep of your vehicle. It is wonderful to know of the great support and detailed service you receive while working with Frank and how much you enjoyed our beautiful facility. We are grateful to have earned your business and recommendations! Kind Wishes, Your Friends and Family at Audi Fremont

5.0

Exceptional service from the time you drive up to pick...

Exceptional service from the time you drive up to pick up. Audi service reps are professional, prompt and reliable. I received an email with details of the service prior to pick up

Dealer response

Hi Jill, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are truly grateful for your business and loved reading about the great efforts put forth by our service team! Best, Your Friends and Family at Audi Fremont

5.0

Easy simple buying process, no surprises

Definitely my best car buying process. No surprises on negotiated prices. Exactly I feel like these guys just want to do right. Once decided on the car it was very easy to complete the deal, no extra things to sell. Also free car was for the life of the car is a nice touch.

Dealer response

Hi Eric, Our team is flattered to know that your dealership experience to be nothing short of extraordinary! It was wonderful to read about your recent purchase experience with our fine team of professionals! We are committed to be the best in the business and are absolutely dedicated to see that our guests receive an experience that is one of a kind when it comes to world class service and so pleased to read of yours! Congratulations on you purchase! Warm Wishes, Your Friends and Family at Audi Fremont

Dealer response

Hi Eric, Our team is flattered to know that your dealership experience to be nothing short of extraordinary! It was wonderful to read about your recent purchase experience with our fine team of professionals! We are committed to be the best in the business and are dedicated to see that our guests receive an experience that is one of a kind when it comes to excellent service and so pleased to read of yours! Congratulations on you purchase! Warm Wishes, Your Friends and Family at Audi Fremont

5.0

Excellent service good customer service antonio vera was...

Excellent service good customer service antonio vera was very helpful he answered all our questions was very polite and helpful will definitely come again for servicing

Dealer response

Hello, The team at Audi Fremont is truly honored to receive your 5 star rating and review of the excellent sales experience you had working with Antonio Vera!! We are grateful to have earned your business and want to wish you a big Congratulations on your purchase! We look forward to welcoming you back! All the Best, Your Friends and Family at Audi Fremont

4.4

The dealership is clean and has very welcoming fill....

The dealership is clean and has very welcoming fill. Employees are friendly and professional. They seem to go out of there way to make sure that your needs have been met.

Dealer response

Hello, Our team was pleased to read that you found our dealership to be the most welcoming & professional! We take great pride in serving our guests well and we are grateful to have earned your business We look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Audi Fremont

5.0

Very friendly service personnel... I felt they valued me...

Very friendly service personnel... I felt they valued me as an Audi owner. They took the time to communicate the issue with my vehicle in a manner that was clear.

Dealer response

Hello, We absolutely value your feedback and thank you for the 5 star rating for our talented service team! Our team take greats pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Warm Regards, Your Friends and Family at Audi Fremont

5.0

Your service advisor David De La Torre was outstanding...

Your service advisor David De La Torre was outstanding knowledgeable very professional and respectful was a pleasure dealing with him. Will be back for service and to buy when I am ready to do that will recommend your dealership to friends thank you for the great service

Dealer response

Hello, Our team was extremely happy to read that David De Le Torre listened to your needs, utilized the utmost professionalism, outstanding knowledge ensuring he delivered an outstanding service experience! We are incredibly grateful for the opportunity to serve you and thrilled to have your 5 star recommendations! Kind Regards, Your Friends and Family at Audi Fremont

5.0

All of the staff we worked with were Polite,...

All of the staff we worked with were Polite, professional, and knowledgeable. The sales floor and service department were clean and modern. Exemplary team work.

Dealer response

Hello William, Our team couldn't be more flattered to have earned your first class recommendations and we are beyond thrilled to read about the polite, professional, and knowledgeable attention you received during the purchase of you new vehicle ! We are so grateful to have earned your loyalty and business as it is a true pleasure to have the opportunity to assist you in our sales department! Thank you for rewarding us with such a thoughtful review and 5 star rating! Best Wishes, Your Friends and Family at Audi Fremont

5.0

Frank, my service advisor took excellent care. My car...

Frank, my service advisor took excellent care. My car was availlable in less than 2 hours. I waited with coffee presented to me by him obtained from Starbucks.

Dealer response

Hello, Your future recommendations for Frank mean the world to us! Thank you for sharing your 5 star review! Going above and beyond is deep within our culture, and Frank is certainly a shining example of someone who cares about the experiences they deliver every single day. We wish you many happy miles ahead! All the Best, Your Friends and Family at Audi Fremont

5.0

I took my car in for service and My service advisor was...

I took my car in for service and My service advisor was David De La Torre. He’s super helpful, he took care of me by putting me in rental car while mine was getting worked on, He kept me updated with everything going with my Vehicle. I will definitely come back to Fremont Audi when my car needs service again!

Dealer response

Hi Emerson, We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that David was able to assist you in a swift and communicative manner and the his helpfulness getting you situated with your loaner. We look forward to providing you the same great service experience again at your next scheduled visit! Warmest regards, Your Friends and Family at Audi Fremont