Audi Fremont

4.9
(387 reviews)
Visit Audi Fremont
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 8:00am–5:00pm 9:00am–8:00pm
Sunday Closed 11:00am–7:00pm
New (866) 569-0884 (866) 569-0884
Used (866) 686-4095 (866) 686-4095
Service (866) 826-3613 (866) 826-3613

Reviews

4.9
(387 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Audi Fremont from DealerRater.

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5.0

Joe Nguyen is absolutely the best. He and David always...

Joe Nguyen is absolutely the best. He and David always take care of all my service needs. I followed Joe over to Fremont Audi from Oakland Audi because he is that good and we know we can trust him and his expert advice. I can honestly say that I have never had nothing but A+ service from Joe over the multitude of times I have brought my Q7 in for services at Oakland and now Fremont. My family and I will be purchasing another Audi because we love the vehicles but also because we know we have Joe to handle all our service needs with his guidance and expertise and his great team. Best, Oscar G

Dealer response

Hi Oscar, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments regarding the best service you have with Joe and David are a blessing to our team. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Well wishes, Your Friends and Family at Audi Fremont

5.0

Great Dealer; Great Service

Courteous drop off; clear, timely communication on progress and courteous pickup with clear explanation of findings and work done.

Dealer response

Hello, Thank you for choosing Audi Fremont for your servicing needs! We are happy to hear that the pick-up and drop-off was done in a communicative and timely manner! Should you have any questions or Audi needs, please don't hesitate to reach out to our team of experts. Kind regards, Your Friends and Family at Audi Fremont

5.0

I came in to do an oil change for my A3, frank take care...

I came in to do an oil change for my A3, frank take care me like usual , he is the one make me come to this dealership

Dealer response

Hi there, Thank you for taking the time to leave us your 5 star review regarding your recent service visit! We are happy to hear that Frank has taken great care of you time and time again. We are grateful for your continued patronage and are here for you should you have any questions or servicing needs. Well wishes, Your Friends and Family at Audi Fremont

5.0

I received excellent service at this dealer. My car was...

I received excellent service at this dealer. My car was correctly repaired. I had a loaner car, the loaner car that was in excellent condition as well.

Dealer response

Hello, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Audi needs! Well wishes, Your Friends and Family at Audi Fremont

5.0

My service Coordinator Frank Santos went way beyond my...

My service Coordinator Frank Santos went way beyond my expectations. The loaner vehicle covered all my needs. Thank you for such a great service experience

Dealer response

Hello Peter, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fremont

4.0

Yes, but the car was kept for over two days just for a...

Yes, but the car was kept for over two days just for a tire change. The rep was nice but not communicative enough. Hard to grab ahold of.

Dealer response

Hello, Our team at Audi Fremont understands you have concerns with your recent service experience. Your time is very important to us and we sincerely apologize for the delay you experienced. Please know we will review and discuss your specific concerns with our team to improve upon our daily processes. We hope to have another opportunity to better serve you in the future. Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

5.0

Antonio Vera and his Service team went above and beyond...

Antonio Vera and his Service team went above and beyond with my recent visit. His professionalism, efficiency, and level of care for my RS5 far exceeded expectations. Audi Fremont has earned a loyal customer thanks to his stellar customer service.

Dealer response

Hello, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fremont

5.0

Wheel Alignment Service

Got me in quickly and out with all the repairs done perfectly.

Dealer response

Hello John, Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Audi Fremont

5.0

I got a flat tire in Fremont and called Audi from the...

I got a flat tire in Fremont and called Audi from the side of the road. I arranged to have my car towed there, even though they were closing. The kept me in the loop over the weekend and even sent videos of the service being done. What started as a stressful situation ended up being a nice experience, that's pretty fantastic! Thanks Alfred!

Dealer response

Hello, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont

5.0

David de La Torre was amazing. Above and beyond service...

David de La Torre was amazing. Above and beyond service

Dealer response

Hi Victor, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont