Prime Subaru Manchester

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Prime Subaru Manchester Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since October 2017

At each and every Prime Motor Group dealership - whether you're buying a car or bringing one in for service - we believe in full transparency, and giving you an experience that is fast, fair and simple.

...



We look forward to fulfilling all your family's automotive needs here at Prime Subaru Manchester, and promise the same fast, fair and simple experience!

"Fast, Fair & Simple"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
43 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 7, 2019

    I took my test drive myself, I liked that!! Their adds say they will get you in and out fast, they did! My salesman did nothing to sell me this car, I... was pushed to take it today (Friday). Finally agreed to Sunday. I have a very busy schedule and had to move alot of things around to make Sunday work. Sunday I get a call that the recon and mechanic teams are not in due to the weather (it was really rainy) and Mon would be better to pick up the car. They wanted to clean it and do an oil change before I took it. Great! Why wasn't that done Saturday if you knew the teams would not be in?? Fine! When I talked to my salesman on Sunday I also told him I wanted to get the Massachusetts protect and serve plates, not a problem it will cost $30 more and I will still be able to take the car Monday. Not true! Finance officer told me the runner would have to get the plates first, makes sense but that is not what your salesman said less than 24hrs ago. He also told me I would be leaving with a check for the sales tax, also not true. Since I'm an out of state buyer they runner has to do it to make sure it get registered and that's is free to me. I still wanted to do it myself so I can make sure it gets done. Finance officer asks who my insurance broker is I give him the name and asked if he wanted the address and phone number. Nope I can get all that. I have it right here including my policy number. He insisted that he didn't need it. I take my car home and look around and realized the car was not cleaned! There was dust in the doors and dashboard, there was remnants of a spill on the passenger side door and hand prints on the ceiling. It was vacuumed and clear. There was also bird poop on the car. Anyway I was told the runner would take care of the registration on Tuesday. Tuesday, nothing. Wednesday I hear nothing, Thursday my agent says she hasn't heard from them. I call the dealership and leave messages. My salesman texted me saying yesterday (Wednesday a day after this was supposed to be done) that the runner tried calling me that there was an issue with my insurance. Remember when I said the finance officer didn't want the address and number, that's the issue. My insurance is fine. This was a matter of someone not getting the proper information. Salesman assured me that the runner would call me back, he never did. Friday new runner! Calls and leaves a message saying he is on the road and has my registration he can drop it off at my house, fantastic!! I work 3rd shift so I was sleeping when he called. I called him back and he informed me that he was already home but the office has my registration and it will have been over nighted to me. Great!!! I never see it Saturday. Monday I call AGAIN and I get a finance officer who tells me he will get my salesman on it and have him call me back. Right away I get a call back from the FO saying he has my registration and he has had them overnight it. The reason which he said was not an excuse that it didn't get to me was it was given to my salesman and he and his fiance have been building a house for the last 6 months and they are moving into it right now. Ma'am I know it's not an excuse but this is the reason he may have been unfocused and this slipped through the cracks. This is unacceptable!!! He was very much aware that I didn't have it and that I was panicking and upset. He couldn't be bothered to walk the paperwork to the proper person to mail it!! I'm sure if I get pulled over that an acceptable excuse for not having my registration 8 days later is because Steve was focused on setting up his coffee maker!! It was overnighted AGAIN and finally showed up Wednesday night which is 2 days later!! The right thing to do would have been to have someone drive that registration to me right then. I could have driven up the 40 mins to pick it up but I was so mad that I didn't think it was wise. Besides I didn't drop the ball they did several times!! There has been no consideration for my t

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2019

    The service and staff were amazing! I was moving from out of town and was so lucky that I got the service I did. Made the move much easier

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Reviews like this one make our day! Thanks from the Subaru Manchester team!

  • 5.0 out of 5
    October 20, 2019

    The service I received was excellent and they provide transportation while they repair your vehicle. The facilities are nice and of course there is coffee... available.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am thrilled to see your 5-star review of Subaru Manchester, Don! Thank you, we appreciate it.

  • 5.0 out of 5
    October 9, 2019

    Service was fine and Russ, your rep. is knowledgeable and easy to work with. The loaner vehicle, a Subaru Forrester, was a pleasure to drive. Especially... enjoyed its radio and smooth performance.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's great to hear that you enjoyed working with Russ at your recent service visit to Subaru Manchester! We are also glad that you had fun with the Su...baru Forester. Thank you for your business!

  • 5.0 out of 5
    July 18, 2019

    I went to Prime Subaru last week for my 2018 Crosstrek’s 24K Oil Change and tire rotation. Scott the service advisor immediately acknowledged me and wrote... up the work order. I waited in their customer lounge where they have comfortable seating, a tv, magazines along with complimentary snacks and beverages. My car was serviced in a timely manner. When the car was ready, Scott mentioned to me that a technician noticed a small nail in one of my tires. Without even telling me beforehand, the technician removed the nail and plugged it. Best of all, Scott mentioned to me that their will be no charge for the tire repair. That’s customer service! I do have to say that I’m looking forward to when they move into their new facility. The present dealership’s lot is cramped and the building is rather dated.I love my Crosstrek. I will definitely buy my next Subaru from Prime.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for posting about your service experience so that others will know what it's like to be a guest at Subaru Manchester! We really love... to hear that Scott took great care of you and your 2018 Subaru Crosstrek. It's especially wonderful that we were able to take care of your tire quickly and make sure that you're safe out on the roads. We truly appreciate having you as a customer and look forward to our continued relationship.

  • 1.0 out of 5
    July 16, 2019

    Lied to me for 3 weeks about the title for a car I had put money down on. Complete waste of time and tried to make it seem like it was my fault because... I'm out of state but in reality, they just continued to lie about the title.

    1.0 out of 5
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    3.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hannah, I am sorry for the delay and that you feel like we have wasted your time. We are going to reach out shortly to see how we can help make things... right. Thank you, Steve Carnevale - General Sales Manager - (603) 668-2411 ext 328

  • 5.0 out of 5
    May 22, 2019

    Car was serviced in a timely manner and the service associate was polite and accommodating. Next service is in 6,000 miles. Bringing my 2017 Forrester... to 29,000 miles total!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Cathy - Thank you for trusting us with your vehicle! We are happy to hear that your appointment went smoothly and that you received polite service.... We look forward to seeing you and your 2017 Subaru Forester next time.

  • 4.0 out of 5
    May 2, 2019

    Charlie was easy to work with before and during my experience, but I wasn't able to get a trade-in value for my existing car after driving one there, so... chose not to pursue this further as there are closer Subaru dealerships to my home

    4.0 out of 5
    Customer Service
    Not Applicable
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    4.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback, Linda. I'm sorry that we weren't able to provide a trade-in value for your vehicle during your visit, but I would love to... help with this. If you're still interested, please consider giving me a call. Thank you, Steve Carnevale - General Sales Manager - (603) 668-2411 ext 328

  • 5.0 out of 5
    May 2, 2019

    Prime Subaru and salesman Jack Berkewitz were just outstanding to do business with!Even purchasing a car under 10 k they treated me like I was buying new!I... would recommend anyone that needs a car to shop at prime and ask for Jack!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mike - We are thrilled to hear that you enjoyed working with Jack to get into your new-to-you car, congratulations! We truly appreciate your recomm...endation and wish you safe and happy driving.

  • 5.0 out of 5
    March 17, 2019

    We have bought a lot of cars from Manchester Subaru - over 10. After doing a fantastic job securing a car for me after an accident (working with time... constraints awaiting insurance reimbursement), our family decided the car was too small for us. We traded this in for a bigger model (Forester) which is a much better fit for us. Charlie did an exceptionally awesome job running us through this deal, attending to all the details and making sure we were happy at every step of the process - thank you!

    5.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ben - We can't thank you enough for your loyal business to Subaru Manchester! It's wonderful that you've had great experiences buying over ten vehi...cles with our team. We love to hear that Charlie helped you with your most recent trade-in and that you drove home happy customers. Thanks again!

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