Friendship Chrysler Jeep Dodge Ram of Forest City

4.4
(7 reviews)
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(828) 919-9042 (828) 919-9042

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About our dealership

This seller has been on Cars.com since October 2017.

Reviews

4.4
(7 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Best Option For Any Vehicle Purchase Decision

Out of all the research I've done, Friendship had ended at the top of the list. It's nice to know that an American Based Automotive Dealership offers a Lifetime Warranty on all new and many used vehicles...without the extra cost. Thomas (salesman) will search for the best vehicle for you and your budget and will not force a sale. This was my second purchase trip to Friendship and dealt with Thomas both times...which was a pleasure. Regardless of the salesperson, you will be treated with patience and respect. I will not hesitate to return to Friendship to purchase my next vehicle.

5.0

This place is amazing

The people make this place awesome. They are your friendly neighborhood car dealer. Extremely nice, polite, helpful. We had Thomas when purchasing our new truck and we could not have asked for a better representative, he went above and beyond.

5.0

Jeep Renegade

Excellent staff and sales team. Great place to buy a new or used car. Fair trade in value. Very clean place. Very helpful all around.

5.0

Account. manager

I drive over two hours to buy my jeeps from this dealership. They have great customer service, friendly and knowledgeable staff and a beautiful facility!! I always recommend this dealership to my friends and family!

5.0

Great Service!

Good group of people that are always working hard to improve. Have some new people that are clearly very customer oriented. They also do detailing.

5.0

They do a great job!

Have bought 6 vehicles from Friendship in Forest City and had those worked on several times. They are honest and reasonably priced. Can't imagine going anywhere else.

1.0

Avoid this Dealership For Your Vehicle

My Jeep was in for service under warranty 42 days out of 53 days recently. The last month of that I received no call, update or anything for over 30 days. I emailed the service manager advising I had heard nothing for a month and needed an update and was told I would hear something after lunch. A day later I again reached out to let them know I still had not heard anything. I was finally told it was ready to pickup two days later. At pick up I realized in 42 days they had performed a front end alignment, replaced two windshield washer pumps but failed to address several other issues on the list including item number two on my list which was the parking lights not being off in the “Off” position, which I showed the service advisor I had dropped the vehicle off with originally. I could also replicate all the other issues easily which they apparently could not in 42 days of having the Jeep. Lack of communication and lack of attention to detail is unacceptable and I would recommend looking elsewhere for your service needs. I would not use for sales based on this fact as well. Emailed to local owner and the Friendship Automotive Group President and neither bothered to acknowledge or reply to my email showing the email chain corroborating the lack of communication by their service department. I emailed on Dec. 7th and allowed 13 days for a reply prior to posting this review.

Read all 7 reviews